Valerie Graham
Douglasville,GA
Overview
35
35
years of professional experience
Work History
Assistant Store Manager
The TJX Companies
Austell, GA
06.1989 - 12.2023
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Maximized profits by negotiating better deals with vendors and reducing shrinkage through loss prevention strategies.
Education
No Degree - Dental Assistant
Florida College of Medical And Dental Careers
Pompano Beach, FL05.1986
Skills
- Records Management
- Operations Oversight
- Department Oversight
- Business Development
- Customer Relations
- Store Organization
- Stock Management
- Goals and Performance
- POS Systems Operations
- Shift Scheduling
- Problem-Solving
- Upselling and Cross Selling
- Assignment Delegation
- Transaction Processing
- Sales Strategies
- Records Maintenance
- Workforce Management
- Employee Scheduling
- Team Building and Leadership
- Relationship Building and Management
- Staff Supervision
- Time Management
- Retail Operations
- Order Management
- Attention to Detail
- Performance Evaluations
- Customer Service Management
- Operations
- Work Planning and Prioritization
- Store Opening and Closing
- Customer Service and Engagement
- Flexible Schedule
- Inventory Counting
- Human Resource Policies
- Strategic Planning
- POS Systems
- Staff Scheduling
- Hiring and Training
- Incident Reports
- Issue Resolution
- Customer Experience
- Mentoring and Coaching
- Pricing and Markdowns
- Interpersonal skills
- Problem solving
- Organizational skills
- Decision making
- Employee coaching
Timeline
Assistant Store Manager
The TJX Companies
06.1989 - 12.2023
No Degree - Dental Assistant
Florida College of Medical And Dental Careers