Isaac Maldonado
San Antonio,TX
Summary
Skilled bartender with background in crafting classic and innovative cocktails,and delivering exceptional customer service. Demonstrated ability to maintain high levels of cleanliness and organization while multitasking in fast-paced environments. Strong interpersonal skills ensure memorable guest experiences and foster repeat business. Successfully increased bar revenue through effective upselling techniques and efficient inventory management.
Overview
3
3
years of professional experience
Work History
Bartender
little rhein prost haus
San Antonio, Texas
11.2023 - Current
- Assisted in setting up the bar for service shift.
- Resolved customer complaints in a professional manner.
- Poured wine, beer, and cocktails for patrons.
- Carefully inspected identification of customers to verify age requirements for purchase of alcohol.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Made friendly conversation with customers to provide an enjoyable bar experience.
- Processed payments accurately and efficiently with a POS system.
Server Trainer
Dicks last resort
San Antonio, Texas
09.2021 - Current
- Monitored performance of trainees throughout the course duration to identify areas for improvement.
- Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
- Provided exceptional service to high volume of daily customers.
- Provided one-on-one support to ensure successful completion of training objectives.
Line Cook
Hooters Restaurant
San Antonio, Texas
05.2023 - 11.2023
- Cooked multiple orders simultaneously during busy periods.
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
- Kept stations stocked and ready for use to maximize productivity.
- Tracked inventory levels of all products used in the kitchen on a daily basis.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
Education
High School Diploma -
Highlands High School
San Antonio, TX06-2012
Skills
- Safe service compliance
- Mixology
- Basic accounting
- Dining Room Oversight
- Team training and development
- Highly reliable
- Service-oriented mindset
- Engaging personality
- Clear and effective communication`
- Handling difficult customers
Timeline
Bartender
little rhein prost haus
11.2023 - Current
Line Cook
Hooters Restaurant
05.2023 - 11.2023
Server Trainer
Dicks last resort
09.2021 - Current
High School Diploma -
Highlands High School
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