Isaac McDaniel
Quik Trip
MESA,AZ
12
years of professional experience
Dedicated Night Assistant Manager with proven expertise in customer service, conflict resolution, and team collaboration. Committed to enhancing operational efficiency and ensuring customer satisfaction.
Work History
Night Assistant Manager
11 Years 3 Months- Trained new staff on operational procedures and customer service standards.
- Assisted in maintaining cleanliness and organization of store environment.
- Resolved customer inquiries, enhancing overall satisfaction and loyalty.
- Collaborated with team members to streamline night shift operations for efficiency.
- Monitored safety compliance, proactively addressing potential hazards in the workplace.
- Implemented process improvements that increased workflow efficiency during peak hours.
- Conducted regular equipment checks and maintenance to ensure optimal performance.
- Provided support to daytime staff during busy periods or employee absences, demonstrating adaptability and teamwork capabilities.
- Provided a clean and friendly environment assisting customers and ensuring they have a pleasant experience.
- Facilitated smooth transitions between shifts by providing detailed shift reports and ensuring all tasks were completed accordingly.
General Associate
8 Months- Operated machinery to assemble and produce firearm components efficiently.
- Collaborated with team members to streamline production workflows and reduce downtime.
- Conducted quality inspections to maintain high product standards throughout manufacturing stages.
- Maintained inventory levels by tracking supplies and coordinating orders with suppliers.
- Handled returns, exchanges, and complaints professionally while adhering to company policies.
Education
Bachelor of Science - Computer Information Systems
Associate of Arts - Computer Information Systems
Skills
Multitasking ability
Rapid learner
Complaint handling
Cash handling
Complaint handling
Staff management
Guest support
Conflict management
Customer relations
Multitasking and prioritizing
Problem-solving
Quick learner
Willingness to learn
Eager to learn
Attention to detail
Problem resolution
Time management
Attention to detail
Timeline
Night Assistant Manager
Quik Trip
05.2015 - CurrentRead More
General Associate
US Machinegun
09.2014 - 05.2015Read More
DeVry Education Group
Bachelor of Science from Computer Information Systems
Read More
Maricopa Community College
Associate of Arts from Computer Information Systems
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