Isaac McMaster
Newark,OH
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Operations Manager
Facilitate LLC
03.2022 - Current
- Improved operational efficiency by streamlining processes and implementing cost-saving measures.
- Reduced turnaround time for project completion through effective resource allocation and team management.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Developed strong relationships with vendors, resulting in better pricing and improved service quality.
Lead Grill Cook
Longhorn Steakhouse
10.2022 - 05.2023
- Enhanced customer satisfaction by consistently preparing high-quality meals according to recipe guidelines and specifications.
- Reduced food waste and cost by efficiently managing inventory, monitoring expiration dates, and properly storing perishable items.
- Ensured timely meal preparation and delivery for customers by effectively coordinating with servers and kitchen staff.
- Maintained a clean and sanitary work environment through regular cleaning, sanitizing surfaces, and equipment maintenance.
Assistant Store Manager
Creno's Quick Fire Pizza
08.2019 - 03.2022
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Maximized profits by negotiating better deals with vendors and reducing shrinkage through loss prevention strategies.
College Student
Central Ohio Technical College
05.2017 - 08.2019
Sales Associate
Walmart
04.2015 - 07.2017
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Education
High School Diploma -
Newark Digital Academy
Newark, OH05.2017
Skills
- Maintenance Planning
- Business Planning
- Contract Management
- Financial Management
- Scheduling
- Work Order Management
- Heavy Lifting
- Building Maintenance
- Customer Service
Certification
- IICRC Certified Resilient Floor Maintenance Technician (RFMT)
- American Heart Association CPR certification
- OH STNA certifcation
Timeline
Lead Grill Cook
Longhorn Steakhouse
10.2022 - 05.2023
Operations Manager
Facilitate LLC
03.2022 - Current
Assistant Store Manager
Creno's Quick Fire Pizza
08.2019 - 03.2022
College Student
Central Ohio Technical College
05.2017 - 08.2019
Sales Associate
Walmart
04.2015 - 07.2017
High School Diploma -
Newark Digital Academy