Isaac Owens
Lynden,WA
Summary
Results-driven Sales Professional experienced in communication and customer relations, delivering substantial sales growth in high-volume settings. Manages competing priorities effectively while fostering professional relationships and enhancing customer loyalty. Leverages strong product knowledge and interpersonal skills to drive outcomes and quickly adapt to new concepts.
Overview
7
7
years of professional experience
Work History
Counterman / Front Desk Sales
Whatcom Electric & Battery
Bellingham, Washington
06.2025 - Current
- Supporting wholesale and retail customers through counter and phone sales, guiding them to identify and purchase appropriate batteries, starters, alternators, and related electrical products.
- Handling multiple customers simultaneously, both in person and over the phone, while maintaining professional communication, accuracy, and efficient service.
- Handling days with nearly 30 customer invoices and more than $10,000 in sales while continuing to assist multiple customers and manage competing priorities.
- Process customer orders, invoices, payments, returns, and product inquiries in a fast-paced, high-volume environment.
- Maintaining professional relationships with contractors, repair shops, commercial customers, and individual customers through reliable service and effective communication.
- Developing extensive product knowledge to identify parts and recommend appropriate solutions based on customer needs and application requirements.
- Coordinating with technicians and shop personnel to ensure timely handling of customer orders, repairs, and product needs.
Audio Broadcaster & Projector
New Song Church
Bellingham, Washington
01.2020 - Current
- Manages the presentations and broadcasting of church services.
- Operates audio and visual equipment during services and special programs.
Intern
Whatcom House Plans
Lynden, Washington
11.2023 - 10.2024
- Assisted in preparing detailed architectural and structural drawings according to drafting standards and company policies.
- Utilized AutoCAD and other drafting tools to create and modify technical drawings.
Supervisor, Lead Technician, Sales
Northwest Window Cleaning
Bellingham, Washington
03.2022 - 10.2023
- Managed small technician teams to enhance operational effectiveness.
- Facilitated multiple successful seasons by efficiently completing high-pressure tasks.
- Maintained strong customer relations, driving satisfaction and loyalty.
- Achieved 1.5 years of sales experience, contributing to revenue growth.
Education
High School Diploma -
Providence Christian School NW
Ferndale, WA06-2021
Skills
- Quick learning ability
- Customer service excellence
- Customer relations
- Inventory management
- Attention to detail
- Effective communication
- Team leadership
- Problem solving
- Time management
- Task prioritization
- Multitasking
- Calm under pressure
- Adaptability
Timeline
Counterman / Front Desk Sales
Whatcom Electric & Battery
06.2025 - Current
Intern
Whatcom House Plans
11.2023 - 10.2024
Supervisor, Lead Technician, Sales
Northwest Window Cleaning
03.2022 - 10.2023
Audio Broadcaster & Projector
New Song Church
01.2020 - Current
High School Diploma -
Providence Christian School NW