Addie Patlan
San Antonio,TX
Summary
I am a dynamic, people-centered professional with over four years of experience in childcare and the service industry. I thrive in fast-paced, people-focused environments, and take pride in making every interaction positive and meaningful. I’m known for being reliable, adaptable, and collaborative, creating spaces where customers, families, and coworkers feel valued and supported. I bring energy, empathy, and a strong work ethic to everything I do, helping teams and communities succeed.
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist
RHYO Studio
2025.08 - Current
- Supported daily studio operations by assisting riders with class bookings, studio policies, and rider needs.
- Promoted and sold memberships and class packages, contributing to 15–25 membership sales per month.
- Organized, reliable, and able to multitask in a high-energy, fast-paced studio environment.
Lead Server
Willies Grill and Icehouse
2024.12 - 2025.01
- Managed food and beverage service for 20–30+ guests per shift in a fast-paced dining environment
- Upsold menu items and daily specials, contributing to increased check averages
- First and only employee to receive a 100% score on a secret shopper evaluation, demonstrating exceptional service, accuracy, and professionalism
Camp Counselor (Day and Overnight)
KIDVENTURE
2022.06 - 2023.08
- Supervised and supported groups of 15–30 children daily, ensuring safety, engagement, and inclusion
- Planned and facilitated multiple daily activities, crafts, and team-building exercises
- Communicated consistently with parents and staff to maintain a positive and structured environment
- Responded effectively to behavioral challenges and last-minute schedule changes using calm problem-solving skills.
Cashier
H-E-B
2021.06 - 2022.05
- Processed 100+ transactions per shift, including cash, debit, credit, and EBT payments, with high accuracy
- Delivered efficient and friendly checkout service during peak business hours
- Assisted customers with product inquiries and store navigation
Education
Bachelor of Arts - Psychology
University of Texas At San Antonio
05.2026
Diploma -
AKINS EARLY COLLEGE HIGHSCHOOL
06.2022
Skills
- Customer service and client relations
- Team building
- Event planning
- Scheduling
- Customer assistance and interaction
- Cash handling and POS systems
- Multitasking and organizational support
- Attention to detail and accuracy
- Food safety compliance
- Leadership and delegation
- Team support and conflict resolution
- De-escalation techniques
- Time management skills
- Quick learning ability
Notes
Please note: some employment periods are not listed but can be provided upon request.
Languages
English
Native/ Bilingual
Spanish
Limited
Timeline
Front Desk Receptionist
RHYO Studio
2025.08 - Current
Lead Server
Willies Grill and Icehouse
2024.12 - 2025.01
Camp Counselor (Day and Overnight)
KIDVENTURE
2022.06 - 2023.08
Cashier
H-E-B
2021.06 - 2022.05
Bachelor of Arts - Psychology
University of Texas At San Antonio
Diploma -
AKINS EARLY COLLEGE HIGHSCHOOL