Isaac Postema
Bartender/Customer Service
Grand Rapids,MI
Summary
I've been working in restaurants since I was a teenager and still enjoy it to this day. I enjoy engaging with customers and providing them with a friendly and professional customer service experience. I'm passionate about food and drink, so I get excited to tell my guests about something on the menu I really love! Looking to expand my skillset and learn new things about the industry!
Overview
10
10
years of professional experience
Work History
Bartender
Thornapple Brewing Company
06.2018 - Current
- Contributed innovative ideas for seasonal cocktail menus that attracted new clientele while retaining regulars.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Served high customer volumes during special events, nights, and weekends.
- Upheld strict regulations for safe alcohol service and food safety.
Server
Sakura Japanese Sushi And Grill
06.2016 - 04.2018
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
Cook
Fajita Republic
04.2014 - 05.2016
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
Education
Associate of Arts - Science/Humanities
Grand Rapids Community College
Grand Rapids, MI 05.2001 -
Skills
Culinary Experience
New Cocktail Creation
Engaging Customers
Strong multitasking
Attention to Detail
Cocktail Service
Excellent Communication
Suggestive Selling
Liquor, beer, and wine knowledge
Timeline
Bartender
Thornapple Brewing Company
06.2018 - Current
Server
Sakura Japanese Sushi And Grill
06.2016 - 04.2018
Cook
Fajita Republic
04.2014 - 05.2016
Associate of Arts - Science/Humanities
Grand Rapids Community College
05.2001 -