
Proactive culinary leader with strong skills in staff training and problem-solving. Known for empowering team members and driving operational efficiency to achieve high customer satisfaction.
Hands-on Team Leader, known for staying calm and taking initiative during peak business hours. Assisting management with shift preparedness and problem-solving bottlenecks as they arise, all while creating a positive work environment. Strong skills in training and development, constantly striving to better myself and the team members around me.
REFRENCES
● Emily Bartholomew, Lead BOH Manager | (517) 262-4530| Emily.bartholomew@klavons.com
● Hannah Telfer, Assistant BOH Manager | (517) 803-6561| Htelf04@gmail.com
● Jenna Craddock, Assistant BOH Manager | (517) 539-2018 | Jenna.bates@klavons.com
● Aubrey Martin, Assistant BOH Manager | (517) 395-9150| maubrey181@gmail.com
● Teamwork and collaboration ● Problem-solving
● Attention to detail
● Team motivation
● Team supervision
● Maintained an inclusive and diverse team culture, promoting respect and understanding among all members
● Led team in high-volume service environment, ensuring efficient operations and customer satisfaction
● Trained and mentored new staff on restaurant procedures and customer service excellence
● Monitored performance metrics, providing feedback to team members to enhance productivity
● Collaborated with other leaders to establish shared goals and ensure alignment across teams
● Empowered team members by delegating responsibilities according to individual strengths and areas of expertise
● Giving/receiving constructive feedback
● Coaching and mentoring
● Overseeing daily activities
● Staff education and training