Isaac Ramirez
Irving,TX
Summary
Driven Leasing Agent known for productive and efficient task completion. Excel in communication, and customer service, ensuring smooth leasing processes. Possess strong organizational skills, adept at multitasking and managing time effectively. Thrive using interpersonal skills to connect with clients, solve problems quickly, and maintain positive relationships.
Overview
3
3
years of professional experience
Work History
Leasing Agent-Consultant
The link apartments - Ram Partners LLC
Dallas, TX
03.2024 - Current
- Maintain communication with prospective tenants.
- Provide tours of properties, amenities and the surrounding community.
- Respond to maintenance request from tenants.
- Resolve tenant complaints in a timely manner.
- Establish positive relationships with tenants.
- Ensure lease terms met legal requirements.
- Processed lease applications and reference letters.
- Greeted prospective tenants, answered questions, and provided tours of the property.
- Participated in community events related to leasing activities or tenant relations.
- Contacted and followed up with tenants on renewal notices.
Restaurant Manager
Popeyes
Dallas, TX
06.2022 - 10.2023
- Ensured compliance with all food safety regulations and sanitation standards.
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Developed strategies for improved operational efficiency and customer satisfaction.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Maintained detailed records of sales transactions and daily shift reports.
- Monitored stock levels of ingredients to ensure timely delivery of fresh produce.
- Assisted with kitchen preparation during peak times as needed.
- Performed regular maintenance checks on equipment to ensure proper functioning.
- Inspected dining room area regularly for cleanliness and adherence to safety standards.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
Retail-Sales
Finish Line
Irving, TX
- Developed strategies for improved operational efficiency and customer.
- Maintained detailed records of sales transactions and daily shift reports.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Inspected floor area regularly for cleaning to ensure proper functioning.
Education
High School Diploma -
Chester W Nimitz High School
Irving, TX06.2023
Skills
- Staff Management
- Training and Development
- Customer Engagement
- Regulatory Compliance
- Restaurant Operations Management
- Complaint Resolution
- Adaptable
- Performance Improvement
- Organization and Prioritization
- Shift Management
- Conflict Resolution Techniques
- Customer Service Best Practices
Languages
Full Professional, Professional
Timeline
Leasing Agent-Consultant
The link apartments - Ram Partners LLC
03.2024 - Current
Restaurant Manager
Popeyes
06.2022 - 10.2023
Retail-Sales
Finish Line
High School Diploma -
Chester W Nimitz High School