Summary
Overview
Work History
Education
Skills
Timeline
Generic

Isaac Reed

Inwood,WV

Summary

Dynamic Service Technician with extensive experience at Sheetz, excelling in installation and repair. Proven ability to troubleshoot complex issues and enhance customer satisfaction through effective communication. Skilled in preventive maintenance and documentation, ensuring compliance with OSHA standards while working independently and efficiently. Committed to delivering high-quality service and fostering team collaboration.

Overview

2
2
years of professional experience

Work History

Service Technician

Sheetz
Martinsburg, WV
04.2025 - Current
  • Assisted in troubleshooting and repairing various equipment and systems.
  • Learned and applied safety protocols to maintain a secure work environment.
  • Supported senior technicians in diagnosing issues using specialized tools and software.
  • Conducted routine maintenance checks on equipment to ensure optimal performance.
  • Documented service reports detailing repairs and maintenance performed on equipment.
  • Developed familiarity with industry standards and best practices in service operations.

Install Technician

Heating And Air Solutions
Falling Waters, WV
10.2024 - 04.2025
  • Installed and configured equipment according to specifications and safety standards.
  • Conducted routine maintenance and troubleshooting for optimal performance.
  • Collaborated with team members to streamline installation processes and enhance efficiency.

Service Technician

Complete Building Solutions
Bethesda, MD
04.2024 - 10.2024
  • Collaborated with team members to streamline repair processes for efficiency.
  • Researched technical manuals to enhance understanding of equipment functionalities.
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Serviced new equipment and explained operation and routine maintenance protocols to customers.

Education

Graduate Certificate - HVAC

James Rumsey Technical Institute
Martinsburg, WV
05.2024

Skills

Installation and repair

Attention to detail

Preventive Maintenance

Customer service

Work with minimal supervision

Troubleshooting skills

Flexible and adaptable

Problem and issue resolution

Power tool proficiency

Documentation and reporting

OSHA requirements

Heavy lifting

Professional and courteous

Timeline

Service Technician

Sheetz
04.2025 - Current

Install Technician

Heating And Air Solutions
10.2024 - 04.2025

Service Technician

Complete Building Solutions
04.2024 - 10.2024

Graduate Certificate - HVAC

James Rumsey Technical Institute
Isaac Reed