Isaac Santa Cruz
Albuquerque
Summary
Seasoned professional with a robust background in transportation and corrections, notably at Bernalillo County Metropolitan Detention Center. Expert in ensuring safety and compliance, highlighted by a flawless record in hazardous materials handling and exceptional customer service. Proven leadership in team coordination and efficiency optimization, driving significant operational improvements.
Overview
6
6
years of professional experience
Work History
Corrections Officer
Bernalillo County Metropolitan Detention Center
01.2024 - Current
- Oversaw and maintained custody of 32-64 inmates in maximum security.
- Safeguarded public safety by ensuring strict adherence to established policies governing the transportation of inmates between facilities or court proceedings.
- Examined incoming and outgoing mail to detect contraband.
- Maintained safety and security of staff and public by applying defensive techniques and physical restraints.
- Enhanced facility safety by conducting thorough security checks and monitoring inmate activities.
- Ensured accurate record-keeping by diligently documenting incidents, medical issues, and daily activities.
Line Haul Truck Driver
Old Dominion Freight Line Inc
08.2021 - 06.2023
- Inspected truck for defects and safe operating condition before, during and after trips.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
- Checked shipping papers to determine nature of load and checked for presence of hazardous materials.
Fuel Transport Driver
Groendyke Transport Inc.
09.2020 - 07.2021
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Checked shipping papers to determine nature of load and checked for presence of hazardous materials.
Delivery Truck Driver
Shamrock Foods
12.2018 - 08.2020
- Offered every customer outstanding service, promoting high satisfaction and cementing loyalty.
- Drove tractor-trailer to transport food products and restaurant goods across New Mexico and Southern Colorado.
- Operated equipment such as hand trucks and carts to efficiently load and unload vehicles, consistently maintaining tight timetables.
- Delivered packages on time while developing new routes with concern for both safety and weather.
- Optimized routes to maximize efficiency and scheduled service stops.
Education
Diploma -
Robertson High School
Las Vegas, NM05.2012
Class A CDL - Truck Driving
Central New Mexico Community College
Albuquerque, NM11.2018
Skills
- Exceptional Customer Service
- Trained in defensive tactics
- Security Procedures
- Physical Fitness
- Policy Enforcement
- Product Delivery
- Current CDL license
- Customer-oriented
- Team Leadership
- Hazardous Materials Endorsement
- Paperwork and Documentation
Accomplishments
- Received Rookie Driver of the Year Award at Shamrock Foods in November 2019.
Timeline
Corrections Officer
Bernalillo County Metropolitan Detention Center
01.2024 - Current
Line Haul Truck Driver
Old Dominion Freight Line Inc
08.2021 - 06.2023
Fuel Transport Driver
Groendyke Transport Inc.
09.2020 - 07.2021
Delivery Truck Driver
Shamrock Foods
12.2018 - 08.2020
Diploma -
Robertson High School
Class A CDL - Truck Driving
Central New Mexico Community College
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