Isaac Saucedo
Colma,CA
Summary
Dynamic and results-driven leader with extensive experience in multi-site management, team leadership, and operational excellence. Proven ability to enhance performance metrics, develop teams, and streamline operations across multiple locations. Passionate about driving growth, optimizing processes, and delivering exceptional customer experiences.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
4
4
years of professional experience
Work History
Dual-Site Manager
Chevron Stations INC.
01.2024 - Current
- Opened and successfully managed operations at multiple new locations, driving efficiency and profitability
- Oversaw daily operations across up to 5 sites, ensuring adherence to company standards
- Supervised and mentored teams of 5-9 employees per site, fostering professional growth and high performance
- Collaborated with senior management to develop and implement strategies for growth and operational success
General Manager
Quick Quack Car Washes
03.2022 - 01.2024
- Boosted customer satisfaction by 25% through operational improvements, implementing feedback-driven strategies that enhanced service quality
- Optimized product management processes, reducing waste by 15% and ensuring consistent inventory levels to meet demand
- Presented detailed P&L reports monthly, identifying actionable opportunities to improve KPIs and profitability
- Doubled year-over-year EBITDA through strategic cost control and revenue growth initiatives
- Mentored and developed team members, resulting in the promotion of 3 individuals to General Manager roles, strengthening organizational leadership
Assistant Manager
Bubba's Express Car Wash
12.2020 - 07.2022
- Designed and implemented comprehensive training programs, improving onboarding efficiency by 30% and increasing employee retention
- Maintained 100% OSHA compliance, fostering a safe and efficient workplace environment
- Collaborated with management to streamline daily operations, enhancing customer satisfaction and operational flow
- Acted as a liaison between staff and leadership, ensuring clear communication of goals and policies
Skills
- Store operations
- Workplace safety
- Promotions planning
- Sales management
- Competitor analysis
- Recruitment and hiring
- P&L Administration
- Relationship building
- Performance analysis
- Staff training/development
- Interpersonal skills
- Budget development
Timeline
Dual-Site Manager
Chevron Stations INC.
01.2024 - Current
General Manager
Quick Quack Car Washes
03.2022 - 01.2024
Assistant Manager
Bubba's Express Car Wash
12.2020 - 07.2022
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