Isaac Silveira
Glendale,AZ
Summary
Proven team player and efficient problem-solver, I enhanced team performance and customer satisfaction at Slick City, earning Employee of the Month. Skilled in customer service and cash handling, my contributions boosted efficiency and safety, supporting team success during peak periods without compromising service quality. Experienced Team Member bringing outstanding performance working with others to meet common goals.
Overview
1
1
year of professional experience
Work History
All Around Team Member
Slick City
04.2024 - 09.2024
- Operated register to process payments and collect cash payment for order totals.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Addressed and resolved customer complaints in polite and professional manner.
- Received Employee of the Month here.
All Around Team Member
Urban Air
01.2024 - 04.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Sales Associate/Stocker
Aliza Shoes
08.2023 - 12.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Received Employee of the Month.
Education
Cactus High School
6330 W Greenway Rd, Glendale, AZ 85306Skills
- Customer Service
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
Languages
Spanish
Native or Bilingual
Portuguese
Native or Bilingual
Timeline
All Around Team Member
Slick City
04.2024 - 09.2024
All Around Team Member
Urban Air
01.2024 - 04.2024
Sales Associate/Stocker
Aliza Shoes
08.2023 - 12.2023
Cactus High School
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