Isaac Sosa
Colorado Springs,CO
Summary
Dynamic professional with demonstrated success in developing and executing innovative marketing strategies to boost sales, while maintaining operational efficiency. Skilled in budget management to reduce costs and maximize profits. Passion for food preparation, providing quality products to customers. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
Work History
Restaurant Owner
Sosas Pupuseria LLC
05.2016 - Current
- Managed payroll, daily deposits, and cost controls.
- Set employee schedules, delegated work, and monitored food quality and service performance.
- Supervised daily activities of restaurant and [Number] employees.
- Recruited, hired, and trained talented staff to fill vacancies.
- Sourced vendors, negotiated contracts, and managed efficient deliveries of high-quality supplies.
- Planned and executed strategies to increase customer loyalty and retention.
- Developed and implemented comprehensive business plan to maximise restaurant success.
Kitchen Manager
My Kids Lunch
08.2014 - 06.2022
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
- Checked and tested foods to verify quality and temperature.
- Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Developed and implemented kitchen policies and procedures to establish clear guidelines for kitchen operations and comply with regulations.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Reviewed and analyzed kitchen performance to verify gaps and observe continuous improvement.
Route Delivery Driver
Bimbo® Bakeries USA
02.2012 - 03.2014
- Received, counted and inspected inventory for delivery.
- Maintained records of mileage, oil, gas and expenses for reimbursements.
- Completed daily pre- and post-trip vehicle inspections.
- Delivered orders to customers to drive full satisfaction.
- Maintained positive relationships with customers to promote continued business opportunities.
- Handled customer concerns and issues by answering questions and escalating major problems to supervisor.
- Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
- Stocked shelves and loaded orders to prepare deliveries.
- Inspected and loaded delivery trucks and picked up customer returns.
Education
Bussines Administration And Marketing - Bussines
Universidad Catolica De Honduras
Honduras Tegucigalpa11.2002
High School Diploma -
Instituto Salesiano San Miguel
Honduras Tegucigalpa11.1997
Skills
- Marketing Strategy Implementation
- Training and Development
- Vendor Relations
- Waste Reduction
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Restaurant Owner
Sosas Pupuseria LLC
05.2016 - Current
Kitchen Manager
My Kids Lunch
08.2014 - 06.2022
Route Delivery Driver
Bimbo® Bakeries USA
02.2012 - 03.2014
Bussines Administration And Marketing - Bussines
Universidad Catolica De Honduras
High School Diploma -
Instituto Salesiano San Miguel
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