ISAAC SPRINGSTROH
Appleton,WI
Summary
Results-oriented Technical Project Manager with 3 years of expertise guiding cross-functional teams through complex implementations. Proven track record of thriving in high-velocity environments, driving automation initiatives, and achieving revenue goals. Results-driven project manager with a focus on detail and operational efficiency, gained through experience in various sectors. Adept at managing projects in fluctuating conditions, consistently achieving objectives and enhancing productivity. Strong analytical skills applied to optimize processes and deliver measurable improvements.
Overview
8
8
years of professional experience
2
2
Certifications
Work History
Technical Project Manager
Gainwell Technologies
Dallas, Texas
06.2022 - Current
- Leads cross-functional teams of analysts, engineers, and developers to produce novel deliverables for our various state and Managed Care Organization (MCO) clients, ensuring patients care through an accurate and expedited claims process.
- Leads cross-functional teams of analysts, account managers, and developers to onboard healthcare plan administrators' data, which is to be leveraged for client products.
- Utilizes communicative, organizational, and planning prowess to successfully manage 25+ projects, simultaneously, while identifying, highlighting, and mitigating risk to ensure project budget and schedule are met.
- While shouldering the duties of a full-time project manager, the reporting and support responsibilities of an Associate Project Manager (APM) were retained. This includes, but is not limited to, managing B2B SFTP connections, client and carrier data consumption efforts, effort planning, resource availability reporting, department-level revenue tracking, and PMO KPI's/metrics.
- Led the automation of many department workflows, including reporting and data auditing, led efforts to expand markets of operations into US territories (e.g. Puerto Rico), and, since joining, the PMO has not missed an annual revenue goal.
- Worked hand-in-hand with Implementations and Sales senior leadership to design and implement novel Proofs of Concept for sales not yet closed. One such POC resulted in approximately $50M in revenue, over the course of the 5 year contract.
Account Manager
Ryan Renard State Farm
Appleton, USA
02.2020 - 08.2021
- Tasked with growing, managing, and servicing an account of approximately $3,500,000 in annual revenue.
- Within my first year, I raised annual revenue by 3%, with an additional 2% in the following six months, through a combination of sales, networking, and marketing.
- Utilized organizational and time management skills, to coordinate teams, to manage the volume of projects, issues, and sales opportunities.
IT Technician
Community First Credit Union
Neenah, USA
06.2018 - 09.2018
- Utilized skills in Microsoft suite, R, and fast learning in proprietary software, to be a pivotal asset in an enterprise application merger.
- As a self starter and fast learner, was quickly appointed as a Technician Lead, to oversee production, provide guidance, and maintain the presence of a clear, consistent mission, to my team.
- As team lead, I helped raise efficiency by ~10% and work revision time decrease by 5%, within the first 2 months.
Education
B.S. - Political Science, Economics, International Studies
University of Wisconsin-La Crosse
La Crosse, WI12.2018
Associate's Degree - Menasha, WI
University of Wisconsin-Fox Valley
Menasha, WI05.2016
Skills
- Microsoft Office
- Cross-functional collaboration
- Revenue tracking
- Client relationship management (CRM)
- Quality assurance
- Risk mitigation
- Jira
- Scrum
- Waterfall
- Python
References
References available upon request
Languages
Spanish
Academic Awards
UW-La Crosse Dean's List Member, La Crosse, WI, 01/01/17, 12/31/18
Certification
Certified Scrum Master
Timeline
Technical Project Manager
Gainwell Technologies
06.2022 - Current
Account Manager
Ryan Renard State Farm
02.2020 - 08.2021
IT Technician
Community First Credit Union
06.2018 - 09.2018
B.S. - Political Science, Economics, International Studies
University of Wisconsin-La Crosse
Associate's Degree - Menasha, WI
University of Wisconsin-Fox Valley