Isaac Sylvia
Swansea,Massachusetts
Summary
Engineering Support Specialist with extensive experience in logistics and supply chain management. Skilled in ERP and Lean Six Sigma, driving process improvements that boost efficiency and compliance. Proven leader fostering team collaboration to enhance operations.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sr. Engineering Support Specialist
General Dynamics Mission Systems
Pittsfield, MA
04.2024 - Current
- Sole Logistician for multiple Field Engineering sites
- Ensured material availability for engineering teams to meet project timelines.
- Developed documentation to streamline engineering processes and protocols.
- Supervised logistics processes to enhance efficiency in handling Government Furnished Materials.
- Collaborated with cross-functional teams to secure parts availability for production.
- Led process improvement projects, enhancing organizational efficiency through Lean principles
Continuous Improvement Leader
Whirlpool Corporation
Fall River, MA
09.2023 - 04.2024
- Led WCM projects and applied Lean Six Sigma to drive process improvements
- Supervised Material Coordinators and Handlers to ensure timely completion of daily tasks
- Streamlined stockroom and material workflows for efficiency
- Collaborated with Operations, Scheduling, and Purchasing to ensure availability of critical parts
- Monitored training metrics and safety compliance, ensuring adherence to standards via Leansuite and Gensuite
- Developed training materials on 5S, value stream mapping, and lean principles
- Resolved receiving and floor issues using SAP (NPD)
Material Planner
Whirlpool Corporation
Fall River, MA
08.2020 - 08.2023
- Scheduled and managed orders in SAP to align with projected demand
- Coordinated with suppliers to ensure timely delivery dates and managed vendor shipments
- Ordered purchase parts to meet machine manufacturing requirements
- Verified parts against blueprints using Windchill to ensure accuracy
- Collaborated with Sales and Procurement on purchase orders and payments
- Developed SOPs, OPLs, and Kaizens to improve workflow under WCM practices
- Prepared Ocean & Air Freight booking forms accurately and on time
Material Coordinator
Whirlpool Corporation
Fall River, MA
08.2018 - 08.2020
- Led team of Material Handlers to support production workflow
- Managed inventory and ordering using SAP to ensure timely availability of materials
- Coordinated staging and delivery of parts to production line to support operational efficiency
- Verified parts against blueprints using Windchill
- Maintained organized, clean stockroom to optimize operations
- Acted as Safety Captain, ensuring adherence to safety protocols for team compliance
- Supported Logistics, Customer Service, and Continuous Improvement (WCM) initiatives
Tier 3 Team Leader
Amazon Fulfillment
Fall River, MA
10.2016 - 08.2018
- Led daily performance and goal-setting meetings to align team objectives
- Directed floor operations and trained staff
- Allocated team members to ensure workflow efficiency
- Managed inventory using PuTTY and ERP systems to streamline stock control
- Executed pick and stow operations to optimize workflow and material handling
- Utilized various PIT equipment to facilitate material handling
- Participated in safety programs to promote workplace awareness
Education
Bachelor of Science - Business Management
University of Massachusetts, Dartmouth
North Dartmouth, MA05-2027
Associate of Arts - Business Administration
Bristol Community College
Fall River, MA05-2025
Skills
- Supply chain logistics
- Integrated Logistics Support
- Enterprise Resource Planning (SAP, Windchill, IFS)
- Inventory control
- Lean Six Sigma practices
- Warehouse management
- Team leadership and collaboration
- Process improvement
- Documentation development
- Purchasing processes
Certification
Active DoD Clearance
Timeline
Sr. Engineering Support Specialist
General Dynamics Mission Systems
04.2024 - Current
Continuous Improvement Leader
Whirlpool Corporation
09.2023 - 04.2024
Material Planner
Whirlpool Corporation
08.2020 - 08.2023
Material Coordinator
Whirlpool Corporation
08.2018 - 08.2020
Tier 3 Team Leader
Amazon Fulfillment
10.2016 - 08.2018
Bachelor of Science - Business Management
University of Massachusetts, Dartmouth
Associate of Arts - Business Administration
Bristol Community College