Isaac Toehe
Gallup
Summary
Dynamic and adaptable professional with a proven track record at Cowboy Iron Gym, JD Sports, and Sports Equipment Attendant. Excelled in enhancing customer satisfaction through exceptional service and effective problem-solving. Skilled in active listening and stock management, proving reliability in fast-paced environments. Achieved significant improvements in customer engagement and operational efficiency.
Offering strong interpersonal skills and commitment to learning and development in a dynamic environment. Brings understanding of customer service principles and clear communication abilities. Ready to use and develop these skills to excel in the substitute role.
Overview
3
3
years of professional experience
Work History
Sports Trainer
Cowboy Iron Gym
Gallup, NM
06.2023 - 04.2024
- Utilized experience in anatomy, physiology, kinesiology, biomechanics, and nutrition to develop comprehensive athletic programs.
- Assessed physical condition of athletes and customers; provided therapeutic treatments as needed.
- Collaborated with medical personnel to ensure safe return-to-play protocols were being followed an injury.
Front Desk Receptionist
Cowboy Iron Gym
Gallup, NM
06.2023 - 04.2024
- Greeted and welcomed visitors in a professional manner while managing multiple tasks simultaneously.
- Provided an important level of customer service to all clients.
- Managed incoming calls, directing them to appropriate staff members and managers or taking. detailed messages, as necessary.
Sales Associate
JD Sports
Gallup, NM
07.2024 - 07.2025
- Greet customers warmly and helped.
- Help customers find and select products.
- Keep work area clean, organized, and free of clutter always.
- Perform cleaning tasks, keeping store neat and organized.
- Assist customers with product selection to ensure customer satisfaction.
- Handle customer complaints and inquiries in a courteous and efficient manner...
- Operate cash register and POS to process sales transactions and handle payments.
Sports Equipment Attendant
UNM-Gallup
Gallup, NM
07.2025 - 07.2026
- Provided exceptional customer service to enhance visitor experience and satisfaction.
- Assisted in maintaining cleanliness and organization of facilities to ensure operational efficiency.
- Supported event setup and breakdown, facilitating seamless operations during campus activities.
- Collaborated with team members to streamline processes, improving workflow consistency.
- Trained new student-workers on protocols and procedures to meet our team's expectations.
- Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.
Education
Associate of Science (AS) -
University of New Mexico
Gallup, NM, US05.2027
High School Diploma - undefined
Gallup High School
Gallup05.2024
Skills
- Reliable and Responsible
- Adaptability
- Display Setup
- Stocking and Receiving
- Active Listening
- Team building
- Safety awareness
- Strong work ethic
- Reliability and punctuality
- Team player attitude
Timeline
Sports Equipment Attendant
UNM-Gallup
07.2025 - 07.2026
Sales Associate
JD Sports
07.2024 - 07.2025
Sports Trainer
Cowboy Iron Gym
06.2023 - 04.2024
Front Desk Receptionist
Cowboy Iron Gym
06.2023 - 04.2024
High School Diploma - undefined
Gallup High School
Associate of Science (AS) -
University of New Mexico