Summary
Overview
Work History
Education
Skills
Timeline
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Isaac Unseld

Louisville,KY

Summary

Dynamic and results-driven professional with a proven track record at O'Reilly Auto Parts, excelling in customer service and teamwork. Recognized for enhancing delivery efficiency and maintaining high customer satisfaction. Possesses a valid driver's license and a positive attitude, consistently achieving targets through effective communication and strategic planning.

Overview

37
37
years of professional experience

Work History

Delivery Driver

O'Reilly Auto Parts
12.2001 - 08.2025
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Verified accuracy of all deliveries against order forms.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
  • Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods.

WAREHOUSE AND STOCKER

Krogers Grocery Store
08.2018 - 12.2020
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Answered customer questions and provided detailed product information.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Greeted customers and directed to requested products.
  • Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
  • Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
  • Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
  • Improved customer satisfaction by promptly locating items and providing product information.

Warehouse Packer

Target Logistics
06.2018 - 01.2020
  • Inspected products before packaging to avoid shipping defective or damaged goods to customers.
  • Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
  • Maintained a clean and safe work environment, adhering to established safety protocols and procedures.
  • Packed, weighed and shipped items per customer specifications.

SALES MANAGER///SALE REP. INSURANCE AND FINANCIAL

Self Employed Services
09.1988 - 08.2018
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
  • Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
  • Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.

Education

Master of Arts - Education Administration

Morehead State University
Morehead, KY
06-1975

Bachelor of Arts - Education

Morehead State University
Morehead, KY
05-1974

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration

Timeline

WAREHOUSE AND STOCKER

Krogers Grocery Store
08.2018 - 12.2020

Warehouse Packer

Target Logistics
06.2018 - 01.2020

Delivery Driver

O'Reilly Auto Parts
12.2001 - 08.2025

SALES MANAGER///SALE REP. INSURANCE AND FINANCIAL

Self Employed Services
09.1988 - 08.2018

Master of Arts - Education Administration

Morehead State University

Bachelor of Arts - Education

Morehead State University

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