Isaac Walker
Hernando,MS
Summary
Results-driven Operations Director with extensive experience in the medical device and technology sectors, recognized for leveraging strategic operational expertise to enhance organizational efficiency. Proven track record in cross-functional leadership, effectively managing teams across R&D, marketing, supply chain, and sales. Adept at navigating complex challenges and driving technological innovation while optimizing global supply chains and integrating advanced technology solutions. Focused on delivering high-impact results through strategic problem-solving and effective program management.
Overview
20
20
years of professional experience
Work History
Global Operations Director
Zimmer Biomet
Olive Branch, MS
07.2019 - Current
- Created and executed a worldwide service strategy for capital equipment.
- Established KPI framework focusing on operational efficiency and capital asset management.
- Executed strategic assessments and operational alignment in mergers and acquisitions involving capital products.
- Led operations for commercial planning and launch of ROSA Hip and OptiVu.
- Led the facility selection, relocation, and transfer of the NAM Robotics Service & Distribution Center.
- Managed the establishment of the EMEA Tier 1 Service Center, with a focus on construction, resourcing, and procedure transfer.
- Directed financial operations for area distribution centers addressing unique supply chain requirements.
- Developed and applied strategies that reduced costs by $178K annually.
- Expanded global ROSA supply chain supporting an install base growth from 160 to over 1,000 units since 2021, representing roughly $150M in global revenue annually.
- Directed operations for all service-based upgrades for ROSA platforms.
- Designed and implemented a Tier 1 Service Center framework for autonomous and scalable regional equipment maintenance.
- Managed service asset inventory and budget, accounting for planning, procurement, field deployment, and calibration management.
Sr. Program Manager
Medtronic Spinal & Biologics
Memphis, TN
05.2012 - 06.2019
- Led technology development efforts for AR/VR including assessments of third party technologies & internal development of AR-based Navigation system.
- Planned, contributed and hosted a technology summit for Spine & Navigation business leaders.
- Collaborated across both function and business units to define stakeholders, gather inputs, and evaluate impact for technology and process development.
- Created and managed multiple contract series including KOLs, offshore consultant sourcing, and technology vendors.
- Led process improvement effort to create streamlined workflow to launch product fast in evaluation environment.
- Responsible for portfolio planning within WRI
Launched Rialto, Solera UAS, and Legacy Voyager with WRI. - Identified KPI metrics for the department and established a formal reporting system for performance.
- Collaborated with supply chain planners on yearly demand planning for focused products and high volume accounts.
- Managed prioritization of small scale vendor pool for customs & specials.
Sr. Lead Engineer
Schneider Electric
Smyrna, TN
01.2010 - 08.2010
- Responsible for developing and leading engineering efforts for low-voltage, arc-resistant switchgear.
- Oversaw the implementation of offshore resourcing on development efforts.
- Developed test protocol for meeting arc-resistant requirements.
R&D Engineer
Radiance Technologies
Huntsville, AL
05.2005 - 12.2009
- Developed structural health monitoring algorithm for detecting structural damage on aircraft.
- Built printed circuit board (PCB) elements for acoustic anti-sniper systems.
- Deployed to Afghanistan as a Field Service Representative.
- Managed installation and maintenance of operational systems in theater.
- Arranged and maintained supply chain logistics for installation and repair efforts.
Education
Master of Business Administration - Supply Chain Management
University of Memphis
Memphis, TN05-2012
Master of Science - Mechanical Engineering
University of Mississippi
Oxford, MS05-2008
Bachelor of Science - Mechanical Engineering
University of Mississippi
Oxford, MS05-2005
Skills
- Global supply chain
- KPI development
- Operational efficiency
- Service strategy
- Supply chain management
- Vendor management
- Project management
- Process improvement
- Team leadership
- Regulatory compliance
- Stakeholder engagement
- Strategic planning
- Budget management
- Change management
- Communication
- Continuous improvement
- Cross-functional team management
- Problem-solving
- Attention to detail
- Team building
- Interpersonal communication
- Budgets
- Effective communication
- Benchmarking
- Strategize business plans
Timeline
Global Operations Director
Zimmer Biomet
07.2019 - Current
Sr. Program Manager
Medtronic Spinal & Biologics
05.2012 - 06.2019
Sr. Lead Engineer
Schneider Electric
01.2010 - 08.2010
R&D Engineer
Radiance Technologies
05.2005 - 12.2009
Master of Business Administration - Supply Chain Management
University of Memphis
Master of Science - Mechanical Engineering
University of Mississippi
Bachelor of Science - Mechanical Engineering
University of Mississippi
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