Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Isaac Williams

Cleveland,OH

Summary

A reliable and hardworking sales associate with two years of experience and a track record of providing outstanding customer service and increasing sales. Have proven skills in stocking shelves, product knowledge, and counting inventory. Excels at problem-solving, having an eye for detail, and building and maintaining strong, positive relationships with customers and team members. Ready to contribute to a dynamic team and make a positive impact.

Overview

2
2
years of professional experience

Work History

Sales Associate and Cashier

Burger's Ace Hardware
02.2022 - Current
  • Greets customers and provides exceptional customer service.
  • Assists customers with product selection, sizing, and styling.
  • Provides accurate information about products, prices, and services.
  • Restocks shelves as needed to ensure sufficient inventory levels.
  • Conducts inventories on regularly basis to track stock levels.
  • Engage customers in friendly, professional dialogue to determine their needs.
  • Answers incoming telephone calls to provide store, product, and service information.
  • Works with fellow sales team members to achieve group targets.
  • Sells various products by explaining unique features, and educating customers on proper application or usage.
  • Uses technology resources to assist customers in locating and selecting items.
  • Trains new team members in cash register operation, stock procedures, and customer service.
  • Cleans shelves, counters and tables to maintain organized store.
  • Answers store and merchandise questions, and leads customers to wanted items.
  • Recommends, selects, and locates merchandise based on customer desires.
  • Describes merchandise and explains its use, operation, and care.
  • Perform customer carry-out services at the completion of the transaction.
  • Builds and maintains positive relationships with customers and associates
  • Performs other duties as assigned by management.
  • Demonstrates competence in using the store's paint and cutting machines.
  • Demonstrates great knowledge of products and the store layout.
  • Ensures stock is well-organized and placed in the correct aisles and locations.
  • Very skillful at using the zebra guns and printer to scan items, check inventory, and print new price labels
  • Helps with purchases and signs customers up for the rewards program.
  • Processes and completes online orders in a timely fashion.
  • Operates the cash register efficiently
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Education

Associate of Applied Science - Graphic Design And Illustration

Cuyahoga Community College
4250 Richmond Rd, Highland Hills, OH 44122
12-2023

High School Diploma -

John Adams College And Career Academy
3817 Martin Luther King Jr Dr, Cleveland, OH 44105
06-2021

Skills

  • Exceptional customer service
  • Problem-solving skills
  • Stocking and receiving
  • Friendly and outgoing
  • Attention to detail
  • Physical inventory counting

Interests

  • Created digital artwork using software like Photoshop, Illustrator, and InDesign
  • I enjoy exercising and hanging out with friends

Timeline

Sales Associate and Cashier

Burger's Ace Hardware
02.2022 - Current

Associate of Applied Science - Graphic Design And Illustration

Cuyahoga Community College

High School Diploma -

John Adams College And Career Academy
Isaac Williams