A reliable and hardworking sales associate with two years of experience and a track record of providing outstanding customer service and increasing sales. Have proven skills in stocking shelves, product knowledge, and counting inventory. Excels at problem-solving, having an eye for detail, and building and maintaining strong, positive relationships with customers and team members. Ready to contribute to a dynamic team and make a positive impact.
Overview
2
2
years of professional experience
Work History
Sales Associate and Cashier
Burger's Ace Hardware
17111 Chagrin Blvd, Shaker Heights, OH 44120
02.2022 - Current
Greets customers and provides exceptional customer service.
Assists customers with product selection, sizing, and styling.
Provides accurate information about products, prices, and services.
Restocks shelves as needed to ensure sufficient inventory levels.
Conducts inventories on regularly basis to track stock levels.
Engage customers in friendly, professional dialogue to determine their needs.
Answers incoming telephone calls to provide store, product, and service information.
Works with fellow sales team members to achieve group targets.
Sells various products by explaining unique features, and educating customers on proper application or usage.
Uses technology resources to assist customers in locating and selecting items.
Trains new team members in cash register operation, stock procedures, and customer service.
Cleans shelves, counters and tables to maintain organized store.
Answers store and merchandise questions, and leads customers to wanted items.
Recommends, selects, and locates merchandise based on customer desires.
Describes merchandise and explains its use, operation, and care.
Perform customer carry-out services at the completion of the transaction.
Builds and maintains positive relationships with customers and associates
Performs other duties as assigned by management.
Demonstrates competence in using the store's paint and cutting machines.
Demonstrates great knowledge of products and the store layout.
Ensures stock is well-organized and placed in the correct aisles and locations.
Very skillful at using the zebra guns and printer to scan items, check inventory, and print new price labels
Helps with purchases and signs customers up for the rewards program.
Processes and completes online orders in a timely fashion.
Operates the cash register efficiently
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
Associate of Applied Science - Graphic Design And Illustration
Cuyahoga Community College
4250 Richmond Rd, Highland Hills, OH 44122
12-2023
High School Diploma -
John Adams College And Career Academy
3817 Martin Luther King Jr Dr, Cleveland, OH 44105
06-2021
Skills
Exceptional customer service
Problem-solving skills
Stocking and receiving
Friendly and outgoing
Attention to detail
Physical inventory counting
Interests
Created digital artwork using software like Photoshop, Illustrator, and InDesign
I enjoy exercising and hanging out with friends
Timeline
Sales Associate and Cashier
Burger's Ace Hardware
02.2022 - Current
Associate of Applied Science - Graphic Design And Illustration