Isaac Sanchez
Whittier,CA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. I am a extremely fast learner and love challenges, I can work with little to no supervision and someone you can rely on to get the job done right.
Overview
5
5
years of professional experience
Work History
Field Service Engineer
Botrista
09.2023 - Current
- Performed onsite installation, modification and maintenance of systems and equipment.
- Examined faulty equipment, interpreted reports and analyzed customer complaints to diagnose equipment malfunction.
- Disassembled and reassembled complex machinery to repair or replace worn or malfunctioning components.
- Enhanced customer satisfaction with prompt and efficient troubleshooting of complex technical issues.
- Conducted regular equipment inspections, identifying potential issues before they escalated into costly repairs or downtime events.
- Completed preventive maintenance on machines to enhance production and maintain quality.
Surgical Equipment Repair Specialist
Agiliti
09.2021 - 08.2023
- Reduced repair backlog by streamlining processes and prioritizing urgent cases.
- Developed comprehensive diagnostic checklists to quickly assess device issues and determine necessary repairs.
- Increased customer satisfaction by providing timely and efficient repairs on various electronic devices.
- Maintained accurate records for all completed repairs, enabling quick reference in case of future issues.
- Conducted thorough quality checks before returning repaired devices to customers, ensuring full functionality restoration.
- Upheld high-quality standards for all completed repairs, resulting in increased customer trust and repeat business.
- Completed all repair and maintenance activities promptly and to high quality standards.
- Utilized variety of tools and diagnostic equipment to complete repairs.
- Tested parts and components to confirm adherence to manufacturer specifications.
Field Electrician
Oli Electric
06.2019 - 09.2021
- Provided exceptional customer service by thoroughly explaining project details, addressing concerns, and offering professional recommendations tailored to individual needs.
- Instructed customers on proper use and safety of electrical systems and equipment.
- Prevented breakdown of systems by routinely inspecting and replacing old wiring and cleaning circuits.
- Followed state and local building regulations based on National Electrical Code.
- Examined electrical units for loose connections and broken insulation.
- Spliced, joined and connected wire to fixtures and other electrical components.
- Installed safety and distribution components for electrical systems, such as switches, resistors and circuit-breaker panels.
- Troubleshot and repaired malfunctioning systems and components.
- Maximized customer satisfaction by providing high-quality workmanship and addressing client concerns promptly.
Education
High School Diploma -
Bell Highschool
Bell, CA2018
Skills
- Remote Support
- On-Site Support
- Troubleshooting and repair
- Equipment Installation
- System diagnostics
- Preventive Maintenance
- Technical Support
- Customer Service
- Equipment testing
- Documentation
- Following safety practices
- Fast learner
hobbies
snowboarding: I love snowboarding, I always go to mount high or bear valley. I love the feeling snowboarding gives and the excitement.
camping: I love being surrounded in nature and everything nature has to offer, I love being outside and exploring.
reading: on my spare time you can catch me reading a book, I love physics; my favorite author is Carlo Rovelli! I also love reading Dune.
video games: I also love playing video games on my spare time!
Timeline
Field Service Engineer
Botrista
09.2023 - Current
Surgical Equipment Repair Specialist
Agiliti
09.2021 - 08.2023
Field Electrician
Oli Electric
06.2019 - 09.2021
High School Diploma -
Bell Highschool
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