Isabel Acosta
leander
Summary
Dynamic deli manager with a proven track record at Sprouts Market, excelling in staff training and food safety compliance. Enhanced customer satisfaction through effective problem resolution and strategic inventory management, achieving significant waste reduction. Skilled in budgeting and cost control, fostering a high-performing team dedicated to exceptional service and quality.
Talented Deli Manager adept at training employees, leading teams, and serving customer needs. Motivated to increase revenues and improve customer satisfaction. Ready for a new role with increased responsibility and the opportunity for career advancement with a growing team.
Overview
11
11
years of professional experience
Work History
Assistant Service Deli Manager
Randell's
Georgetown, TX
02.2021 - 11.2024
- Assisted in managing daily deli operations to ensure optimal service quality.
- Trained staff on food safety standards and product knowledge for improved customer satisfaction.
- Implemented inventory management procedures to reduce waste and maintain stock levels.
- Collaborated with vendors to source high-quality products while negotiating favorable terms.
- Monitored food preparation processes to guarantee compliance with health regulations and company standards.
- Enhanced customer experience by responding promptly to inquiries and resolving issues effectively.
Deli Manager
Sprouts Market
Albuquerque, NM
06.2013 - 10.2020
- Supervised daily operations of deli department to ensure compliance with food safety standards.
- Trained and mentored staff on best practices for food preparation and customer service.
- Managed inventory levels, ensuring timely ordering and reducing waste through efficient stock rotation.
- Developed scheduling plans to optimize staffing based on peak customer traffic times.
- Analyzed sales data to identify trends, informing product selection and stocking decisions for improved profitability.
- Managed supply chain functions for deli supplies, ingredients and merchandise.
- Maintained an organized workspace, facilitating efficient workflow and reduced preparation time.
- Reduced food waste by closely monitoring product freshness and implementing proper rotation practices.
- Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.
Education
High School Diploma -
Albuquerque High School
Albuquerque, NM05-1994
Skills
- Problem resolution
- Staff training and development
- Sanitation standards
- Food presentation
- Food safety compliance
- Promotional strategies
- Budgeting and cost control
- Customer service
- Employee supervision
- Task delegation
- Staff training
- Inventory management
- Product rotation
Languages
Spanish
Native or Bilingual
Timeline
Assistant Service Deli Manager
Randell's
02.2021 - 11.2024
Deli Manager
Sprouts Market
06.2013 - 10.2020
High School Diploma -
Albuquerque High School