Isabel Cumper
Saginaw Valley Equine Clinic
Freeland,MI
5
years of professional experience
Dedicated veterinary technician with expertise in client relations, surgical assistance, and workflow optimization. Proven ability to enhance client trust and ensure efficient clinic operations.
Work History
Veterinary Technician
4 Years 9 Months- Filed daily progress records, surgery logs, x-ray logs, and routine records.
- Obtained patient history from owners and performed physical examinations.
- Administered vaccinations to a variety of animal species.
- Assisted veterinarians with radiographs and ultrasounds.
- Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
Client Service Representative
2 Years 10 Months- Coordinated appointment scheduling and follow-ups to improve clinic workflow and efficiency.
- Handled billing inquiries and payment processing, ensuring accuracy in all financial transactions.
- Developed strong relationships with clients, building trust and loyalty in services.
- Maintained accurate records of client interactions and services for professional purposes.
Pitching Instructor
1 Year 3 Months- Increased player confidence with consistent, constructive feedback during practice and games.
- Implemented injury prevention strategies to increase athlete safety during training sessions.
- Developed practice plans that align with athletes' specific goals and skill levels.
Education
MBA - Entrepreneurship
- Northwood Presidential Scholarship Recipient
- Northwood Softball Scholarship Recipient
- Micheal Young Plesko Scholarship Recipient
- Saginaw Community Foundation Scholarship Recipient
- 4.0 GPA
- Extracurricular Activities: Northwood University Softball
High School Diploma
- Honor Roll 23', 24', 25', 26'
- Completed AP course in English Language, Psychology, Computer Science, Statistics, Environmental Science, Calculus, Microeconomics, and Macroeconomics
- 4.22 GPA
- Ranked in Top 4% of class
- Extracurricular Activities: 23' - 26' Varsity Softball
Skills
Surgical assistance
Medication administration
Client support
Client relations
Teamwork and collaboration
Administrative and office support
Timeline
Pitching Instructor
Midland Baseball and Softball Training Center
01.2024 - 04.2025Read More
Client Service Representative
Saginaw Valley Equine Clinic
11.2023 - 09.2026Read More
Veterinary Technician
Saginaw Valley Equine Clinic
01.2022 - CurrentRead More
Northwood University
MBA from Entrepreneurship
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Freeland High School
High School Diploma
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