Summary
Overview
Work History
Education
Skills
Timeline
Generic

Isabel Dean

Boise,ID

Summary

Effective and intentional hospitality with a proven track record at The Lively and Black Rock Coffee Bar, excelling in customer engagement and team leadership. Adept at suggestive selling and beverage preparation ranging from coffee to cocktails. Extremely skilled in multitasking and communication, ensuring a pleasurable experience for the customer and maintaining their loyalty.

Overview

2027
2027
years of professional experience

Work History

Server/Bartender

The Mode Lounge
  • Built customer relationships to ensure the return of customers
  • Attained alcohol knowledge of menu and spirits
  • Adapted to fast-paced environment for effective service
  • Handled cash/card transactions

Assistant Manager

Black Rock Coffee Bar
Meridian, ID
11.2025 - Current
  • Trained team members on customer service best practices to enhance guest satisfaction
  • Assisted in managing daily operations
  • Oversee inventory and product waste
  • Developed positive relationships with customers
  • Supervised day-to-day operations to meet performance, quality and service standards

Food Runner/Server

The Lively
Boise, ID
05.2021 - 06.2024
  • Supported training of new staff on food delivery protocols and safety standards
  • Adapted to high-pressure environments during peak service hours
  • Upheld proper health code standards while handling food items to ensure safety
  • Managed multiple tasks simultaneously to ensure productivity
  • Greeted customers and provided genuine hospitality

Barista

Dutch Bros
Meridian, ID
11.2019 - 12.2020
  • Prepared a variety of coffee beverages
  • Operated espresso machines and brewing equipment
  • Maintained cleanliness and organization of work area

Food Runner/Server

Big Al’s
Meridian, ID
11.2017 - 09.2019
  • Delivered food orders to assigned tables
  • Maintained cleanliness and organization of service areas
  • Communicated with waitstaff in FOH and BOH to ensure smooth service

Education

No Degree -

College of Western Idaho
Nampa, ID

High School Diploma -

Mountain View High School
Meridian, ID
06.2018

Skills

  • Strong work ethic
  • Cash handling
  • Guest engagement
  • Hospitality service expertise
  • Exceptional customer service
  • Suggestive selling
  • Beverage preparation
  • Multitasking and organization
  • POS operation
  • Team leadership
  • Excellent communication
  • Server training
  • Liquor, wine, and food service

Timeline

Assistant Manager

Black Rock Coffee Bar
11.2025 - Current

Food Runner/Server

The Lively
05.2021 - 06.2024

Barista

Dutch Bros
11.2019 - 12.2020

Food Runner/Server

Big Al’s
11.2017 - 09.2019

Server/Bartender

The Mode Lounge

No Degree -

College of Western Idaho

High School Diploma -

Mountain View High School