Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Isabel Diaz

West Dundee,IL

Summary

Hard working, ambitious individual, with 2 years of experience with front-end cashiering and food preparation. In addition, with 4 month experience as a lifeguard supervising swimming pools. Accompanied by communication skills, prioritizing customers desires and ensuring patrons safety. Looking to help Spa Bleu enhanced the customers experience by combining problem solving skills and give attention to details. While upselling the products and insure the customers satisfaction.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Retail Sales Associate Cashier

Shoe Dept. Encore
11.2022 - 02.2023
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Increased customer satisfaction by providing exceptional service and addressing shopper inquiries.
  • Supported visual merchandising efforts by maintaining attractive displays and keeping the sales floor well stocked.
  • Demonstrated adaptability by working various roles as needed including cashiering, stocking shelves.
  • Provided return policy information to customers purchasing items.
  • Assisted customers by answering questions and fulfilling requests.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Resolving customer issues promptly and professionally.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Delivered energetic responses to customers in-store and by telephone, exceeding to serve their needs.
  • Worked collaboratively within a diverse team of associates reflecting varied backgrounds and experiences.

Lifeguard

Dolphin Cove Family Aquatic Center
05.2023 - 08.2023
  • Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Collaborated closely with management to identify areas for improvement within the lifeguarding program.
  • Demonstrated rescue techniques.
  • Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
  • Improved response times by conducting thorough lifeguard drills and training sessions.
  • Responded to emergency situations in a timely, efficient manner.
  • Cleared pool areas of debris and hazardous objects to increase safety.
  • Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.

Front End Food Cashier

Chipotle Mexican Grill
02.2023 - Current
  • Encouraged customers to make additional purchases by highlighting current deals
  • Operated cash register to record transactions accurately and efficiently.
  • Demonstrated flexibility in scheduling and availability, covering shifts as needed.
  • Provided exceptional customer service by greeting customers promptly and answering questions knowledgeably.
  • Handled cash, credit, and debit transactions accurately, minimizing short drawers at the end of each shift.
  • Adapted quickly to menu changes, effectively communicating updates to customers during their order process.
  • Managed high volumes of orders during peak periods without compromising quality or speed of service delivery.
  • Supported coworkers during peak hours by proactively assisting with additional tasks as needed.


Education

No Degree - Cosmetology Education

ABC School of Cosmetology And Nail Technology Inc
Lake In The Hills, IL
05.2025

High School Diploma -

Dundee-Crown High School
Carpentersville, IL
05.2024

Skills

  • Customer Service
  • Problem-Solving
  • Cleanliness and hygiene
  • Interpersonal skills
  • Reliability and punctuality
  • Upselling
  • Proactive learner
  • Cleaning and sanitation
  • Cash Register Operation
  • Computer skills

Certification

  • First Aid/CPR Certified

Timeline

Lifeguard

Dolphin Cove Family Aquatic Center
05.2023 - 08.2023

Front End Food Cashier

Chipotle Mexican Grill
02.2023 - Current

Retail Sales Associate Cashier

Shoe Dept. Encore
11.2022 - 02.2023

No Degree - Cosmetology Education

ABC School of Cosmetology And Nail Technology Inc

High School Diploma -

Dundee-Crown High School

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Isabel Diaz