Isabel Flores
Dublin,TX
Summary
Dynamic leader with a proven track record at Burkes Outlet Bealls, excelling in team management and employee engagement. Successfully enhanced customer satisfaction and team productivity through effective training and motivation. Adept at policy enforcement and budget management, consistently achieving organizational goals while fostering a positive work environment.
Overview
11
11
years of professional experience
Work History
Lead Supervisor
Burkes Outlet Bealls
08.2022 - 05.2024
- Demonstrated strong leadership skills, motivating team members to reach their full potential through coaching and mentoring efforts.
- Assisted upper management in achieving long-term company objectives with timely execution of key projects.
- Assisted upper management with new hires process
- New hire Trainer
- Instructed employees on proper cleaning and sanitation of equipment and surfaces.
Supervisor
Burkes Outlet Bealls
11.2020 - 08.2022
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Sales Associate
Burkes Outlet Bealls
Stephenville, TX
08.2020 - 11.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
Cashier
Taqueria La Taquiza
Dublin, TX
01.2013 - 07.2014
Education
Certificate - Cosmetology
Ranger College
Stephenville, TX08.2015
Dublin High School
Dublin, TX05.2014
Skills
- Employee engagement
- Priority management
- Task delegation
- Training and mentoring
- Goal oriented
- Customer service
- Budget management
- Active listening
- Time management
- Scheduling
- Basic computer skills
Languages
Spanish
Native or Bilingual
Timeline
Lead Supervisor
Burkes Outlet Bealls
08.2022 - 05.2024
Supervisor
Burkes Outlet Bealls
11.2020 - 08.2022
Sales Associate
Burkes Outlet Bealls
08.2020 - 11.2020
Cashier
Taqueria La Taquiza
01.2013 - 07.2014
Certificate - Cosmetology
Ranger College
Dublin High School