Isabel Henao Giraldo
West Valley City,UT
Overview
14
14
years of professional experience
Work History
Flight Attendant
SkyWest Airlines
Saint George, UT
07.2018 - Current
- Perform pre-flight inspections and security procedures
- Clearly communicate regulations to passengers and carry out safety demonstrations
- Ensure passengers are in compliance with Federal Aviation Administration regulations
- Offer assistance with customer requests, seat assignments, and stowage of luggage
Barista
Lestat's Coffee House
San Diego, CA
04.2017 - 07.2018
- Greeted customers with pleasant demeanor and professionalism
- Described menu items to customers and suggested products
- Prepared drinks and food items
Senior Certified Pharmacy Technician
Walgreens Pharmacy
Reno, NV
02.2014 - 03.2017
- Trained new employees on pharmacy's computer programs and third-party billing processes
- Resolved billing issues and prepared claims to be send to third party payers
- Provided assistance and support to patients while efficiently communicating with other health care professionals to best meet patient's needs
- Monitored inventory and placed medication orders
Shift Leader/ Server
Hiroba Sushi
Reno, NV
06.2012 - 11.2016
- Trained and mentored new employees
- Handled payment transactions and performed register closing procedures; Rectified discrepancies in drawer counts
Certified Pharmacy Technician
Walgreens Pharmacy
Sparks, NV
10.2010 - 05.2012
- Demonstrated knowledge of medical terminology, pharmacy abbreviations, and calculations by accurately inputting prescription information into computer systems
- Implemented protocols to validate proper medication distribution ensuring patient welfare.
- Maintained adequate inventory levels by consistently replenishing medications and supplies
Cashier
Walgreens Pharmacy
Sparks, NV
01.2010 - 10.2010
- Efficient and accurate operation of cash register
- Issued receipts, refunds, credits or change due to customers
- Organized promotional displays and arranged merchandise to increase sales
Education
SkyWest Airlines InFlight Ground Training
SkyWest Airlines
2018
Pharmacy Technician: PTCE
Pharmacy Technician Certification Board
2010
Bachelors of Science Biology
University of Nevada
Emergency Medical Technician Training: EMT
Barrick Gold Corporation
2008
High School Diploma
Eureka County High School
2008
Skills
- Customer Service Expert
- Bilingual (English and Spanish)
Timeline
Flight Attendant
SkyWest Airlines
07.2018 - Current
Barista
Lestat's Coffee House
04.2017 - 07.2018
Senior Certified Pharmacy Technician
Walgreens Pharmacy
02.2014 - 03.2017
Shift Leader/ Server
Hiroba Sushi
06.2012 - 11.2016
Certified Pharmacy Technician
Walgreens Pharmacy
10.2010 - 05.2012
Cashier
Walgreens Pharmacy
01.2010 - 10.2010
SkyWest Airlines InFlight Ground Training
SkyWest Airlines
Pharmacy Technician: PTCE
Pharmacy Technician Certification Board
Bachelors of Science Biology
University of Nevada
Emergency Medical Technician Training: EMT
Barrick Gold Corporation
High School Diploma
Eureka County High School
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