Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Isabel Hernandez

Las Vegas,NV

Summary

Experienced customer service professional with a strong background in point of sale, cash handling, and payment processing. Known for accurate transactions, helpful support, and smooth store operations.

Overview

2
2
Languages
10
10
years of professional experience

Work History

Customer Service Representative

Dds discounts
Las Vegas, Nevada
04.2023 - 01.2025
  • Processed customer purchases and handled cash, card, and mobile payments accurately.
  • Greeted customers and answered questions about store products and policies.
  • Inspected merchandise for damage, shortages, and labeling errors.
  • Managed stockroom organization for retail inventory and merchandise flow.

Cashier/Customer Service

Walmart
Las Vegas, Nevada
03.2017 - 03.2020
  • Supported Walmart checkout operations by processing customer purchases and handling payments accurately.
  • Scanned merchandise and checked prices to ensure accurate transactions using Walmart point-of-sale systems.
  • Assisted shoppers with self-checkout stations and answered payment questions.
  • Maintained cleanliness of cashier stations and stocked front-end supplies to enhance customer experience.
  • Learned roles of other departments to provide coverage and support operational continuity.

Cashier/Customer Service

Family Dollar
Las Vegas, Nevada
10.2014 - 01.2016
  • Resolved customer questions through phone, email, and chat support channels.
  • Processed orders, returns, and account updates using company systems.
  • Escalated complex issues to supervisors and specialized support teams.

Education

High School Diploma -

Pueblo High School
Tucson, AZ
06-1992

Skills

  • Customer service
  • Sales transaction processing
  • Payment transactions
  • Cash management
  • Customer order management
  • Order management
  • Retail stock management
  • Stockroom management
  • Product inspection
  • Issue resolution

Languages

Spanish
Professional
English
Professional

Timeline

Customer Service Representative

Dds discounts
04.2023 - 01.2025

Cashier/Customer Service

Walmart
03.2017 - 03.2020

Cashier/Customer Service

Family Dollar
10.2014 - 01.2016

High School Diploma -

Pueblo High School
Isabel Hernandez