Isabel Herrera
Fontana,US
Summary
Friendly and reliable with positive attitude and excellent customer service skills. Strong relationship-builder and multitasker with a team-oriented personality and a commitment to completing all tasks with a meticulous attention to detail. Employee who is self-motivated and has a flexible schedule and availability. Understands importance of maintaining accurate cash handling and efficient transaction processes. restocking merchandise, and assisting customers with product identification. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Overview
1
1
year of professional experience
Work History
Cashier/Server
Baskin-Robbins
Fontana, CA, US
08.2023 - 01.2025
- Provided assistance to visitors by quickly resolving their questions and concerns
- Kept the restaurant looking presentable by closely monitoring and meeting the needs of customers and team members
- Replenished supplies behind the counter, at tables, and in customer stations to keep the team productive and customers happy
- Assisted customers in completing purchases, locating items, and enrolling in reward programs in order to increase customer loyalty, satisfaction, and sales
- Provided each guest with a memorable experience in order to increase loyalty and encourage repeat business
- I am really good at multitasking and I'm capable of working in a fast paced area, as I work inside of a store that consists of 'Togos' and 'Baskin Robbins'
Education
Registered Nurse - Some college (No degree)
Chaffey College
Rancho Cucamonga, CAHigh School -
Summit High School
Fontana, CA01.2023
Skills
- Customer satisfaction
- Hard Worker
- Reliable
- Customer service
- Excellent communication skills
- Microsoft Office
- Time management skills
- Cash handling
- Team collaboration
- Work ethic and integrity
- Professionalism and courtesy
- POS system operations
Volunteer work
- I do volunteering at the "Water Of Life" church with food drives and homeless shelters along with providing personal hygiene essentials for women, men and even pets!
- I also volunteer at my local school at Chaffey College, with giving students a walk down of our campus for new upcoming students, even children from Middle School all the way up to High School taking a trip to our campus!
Timeline
Cashier/Server
Baskin-Robbins
08.2023 - 01.2025
Registered Nurse - Some college (No degree)
Chaffey College
High School -
Summit High School