
Compassionate and dedicated healthcare professional with strong experience in hospice and personal care assistance. Skilled in providing emotional and physical support to patients, with expertise in medication administration, autism support, and mental health care. Certified in CPR and trained in de-escalation techniques. Committed to delivering high-quality, person-centered care with patience, empathy, and professionalism.
Personal Care Assistant Training
Certificate of Successful Completion
Awarded on 10/22/2017 to:
Isabel Hesch
Certificate Number:
This certificate means:
PCA64447920171022
Delivery Format: Online
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Describe the role and responsibilities of a PCA.
Identify how to respond to medical and non-medical emergencies. •
Course offered by the
Minnesota Department of Human Services
Identify how to control infection. •
Identify how to lift and transfer individuals properly. •
Identify challenging behaviors and how to deal with them. •
Examine boundary issues and the reporting of maltreatment. •
Review how to accurately complete a time card. •
Identify fraudulent behavior and the consequences of committing fraud. •
Examine the causes of stress and review tips for preventing stress. •