Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Isabel Huinac Son

Indiantown,FL

Summary

Dynamic operations manager with a strong track record in leading teams and implementing process enhancements at Dunkin. Demonstrated success in staff supervision and customer relationship management, resulting in improved productivity and elevated customer satisfaction levels. Proficient in budget management and performance evaluations, consistently surpassing business objectives. Career aspirations include leveraging leadership skills to drive operational excellence within a growing organization.

Overview

6
6
years of professional experience

Work History

Assistant Manager

Dunkin
Palm City, FL
03.2022 - Current
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.
  • Reviewed customer feedback to make operational improvements and promote satisfaction.

Crew Member

La Mexicana Restaurant
Indiantownn, FL
06.2019 - 12.2021
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Served food quickly for positive guest experiences.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Organized and restocked supplies to support operations and team productivity.

Education

High School Diploma -

South Fork High School
10000 Sw Bulldog Way Stuart Fl 34997
03-2021

Skills

  • Budget assistance
  • Recruiting and interviewing
  • Sales monitoring
  • Customer relationship management (CRM)
  • Operations management
  • Employee performance evaluations
  • Staff supervision
  • Team leadership
  • Employee supervision

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

Timeline

Assistant Manager

Dunkin
03.2022 - Current

Crew Member

La Mexicana Restaurant
06.2019 - 12.2021

High School Diploma -

South Fork High School