Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Open To Work

ISABEL IBARRA

Brownsville,USA

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Manager of OperationsManagerFood Truck Operator

Work Type

Full TimePart TimeContract WorkGig WorkConsultingSeasonal Work

Location Preference

On-SiteRemoteHybrid
Location: Brownsville, USA, USHarlingen, TXLos Fresnos, TXPort Isabel, TX
Open to relocation: No

Salary Range

$45000/yr - $200000/yr

Important To Me

Career advancementWork-life balanceFlexible work hours

Summary

Results-oriented Catastrophe Insurance Adjuster with a proven track record of efficiently resolving disputes between claimants, insurers, and third parties. Skilled in estimating costs, evaluating claims, and interpreting policies to accurately assess damages. Strong customer service skills and attention to detail in resolving complex claims. Experienced in property inspection and maintaining detailed records throughout the claims process. Highly motivated and adept at multitasking, problem-solving, and collaborating with teams.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Manager

SUBWAY®Restaurants
02.2025 - 06.2025
  • Led cross-functional teams to streamline operations and enhance productivity.
  • Developed and implemented strategic plans to improve service delivery and customer satisfaction.
  • Mentored team members, fostering professional growth and enhancing team performance.
  • Analyzed operational processes, identifying areas for improvement to drive efficiency.

Independent Contractor

Cleaning and Lawn care
07.2025 - Current
  • Managed project timelines, ensuring alignment with client expectations and deliverables.
  • Developed comprehensive strategies to optimize operational workflows and enhance service quality.
  • Collaborated with cross-functional teams to identify process inefficiencies and implement corrective actions.
  • Conducted market analysis to inform strategic decisions and improve competitive positioning.

Catastrophe Insurance Adjuster, contract

Crawford
10.2021 - Current
  • Last contract with USAA in Arizona
  • Had to relocate
  • Worked in several locations
  • Puerto Rico
  • Arizona
  • Florida
  • Resolved disputes between claimants, insurers, and third parties in an efficient manner.
  • Compiled accurate documents for submittal to relevant parties for review and approval.
  • Developed strong customer service skills while resolving complex claims on a daily basis.
  • Maintained detailed records of all claim activities and decisions throughout the process.
  • Performed thorough property inspections to determine extent of damage or loss.
  • Negotiated effectively with contractors and vendors to reduce costs associated with repairs or replacements.
  • Analyzed financial data such as estimates of repair costs to ensure accuracy of settlements.
  • Ensured prompt payment of indemnity payments by negotiating reasonable deadlines for reimbursement.

Manager of Operations

JG Cleaning
05.2020 - Current
  • Still working
  • Just relocated
  • Commercial and residential
  • Crime scene cleanup
  • Demolition
  • End to end mgmt for projects
  • Managed daily operations of the organization, including directing personnel, budgeting, planning, organizing and scheduling activities.
  • Established work schedules, ensuring job tasks were effectively assigned and completed properly.
  • Maintained professional working relationships and promoted open lines of communication with staff.
  • Developed talented team, participating in hiring, coaching, and performance management processes.

Catastrophe Insurance Adjuster

RENFROE
05.2018 - Current
  • Still an adjuster with this contractor
  • Analyzed financial data such as estimates of repair costs to ensure accuracy of settlements.
  • Negotiated effectively with contractors and vendors to reduce costs associated with repairs or replacements.
  • Investigated suspicious activities related to claims in order to prevent fraud or abuse.
  • Assisted in developing new methods for evaluating risk factors when assessing claims.
  • Performed thorough property inspections to determine extent of damage or loss.
  • Resolved disputes between claimants, insurers, and third parties in an efficient manner.
  • Evaluated existing policies for potential changes or upgrades based on customer needs.
  • Utilized in-depth knowledge of insurance policies and procedures to accurately assess damages.
  • Provided expert advice and guidance on policy coverage issues to clients seeking assistance.
  • Conducted comprehensive investigations into the causes of losses, including reviewing police reports and interviewing witnesses.
  • Executed effective communication strategies with policyholders, claimants, attorneys, and other stakeholders.
  • Verified that all paperwork was completed correctly prior to submitting it for processing.
  • Collaborated closely with underwriters to ensure compliance with company standards and regulations.
  • Ensured prompt payment of indemnity payments by negotiating reasonable deadlines for reimbursement.
  • Compiled accurate documents for submittal to relevant parties for review and approval.
  • Identified fraudulent activity in order to protect customers from financial losses.
  • Maintained detailed records of all claim activities and decisions throughout the process.
  • Developed strong customer service skills while resolving complex claims on a daily basis.
  • Calculated appropriate settlement amounts based on the facts surrounding each claim.
  • Utilized various computer software programs and databases to complete claims analysis.

Food Truck Operator

Crawford
03.2022 - 01.2024
  • Owner and operated food truck in Gentry Arkansas Benton County
  • Provided support during busy periods by managing multiple tasks simultaneously.
  • Offered expanded meal selection with routine menu adjustments.
  • Monitored quality control processes to ensure that customers received high-quality products.
  • Assisted in menu development by suggesting new recipes or ideas.
  • Adhered to health and safety standards when preparing and serving food items.
  • Performed daily maintenance checks on equipment ensuring it is running properly.
  • Greeted customers and offered assistance, explaining menu options for patron decision-making.

Education

Insurance adjuster license - Insurance

Insurance adjuster school
Houston, TX
10.2017

Associate in Science (A.S.) - Nursing

University of Texas @Brownsville
Brownsville, Tx
01.2012

Skills

  • Estimating costs
  • Claims evaluation
  • Damage assessment
  • Policy interpretation
  • Property inspection
  • Insurance regulations
  • Customer service
  • Highly motivated
  • Problem-solving
  • Attention to detail
  • Advanced oral and written communication skills
  • Multitasking and organization
  • Critical thinking
  • Team collaboration
  • Active listening
  • Decision-making
  • Verbal and written communication
  • Claims investigation
  • Claims processing
  • Casualty and property loss
  • Conflict resolution

Certification

  • Insurance adjuster license Nevada, new Mexico, Utah, Idaho ,Montana Wyoming, Michigan, Oklahoma, North and South Dakota Vermont and West Virginia
  • FLORIDA INSURANCE ADJUSTER #W803061
  • Insurance adjuster license Alabama, Alaska, Arizona, Arkansas
  • Insurance adjuster license Connecticut, Delaware, Idaho, Kentucky
  • Insurance adjuster license Georgia, Louisiana, south Carolina, North Carolina, Maine, Mississippi

Languages

Spanish
Professional Working

Timeline

Independent Contractor

Cleaning and Lawn care
07.2025 - Current

Manager

SUBWAY®Restaurants
02.2025 - 06.2025

Food Truck Operator

Crawford
03.2022 - 01.2024

Catastrophe Insurance Adjuster, contract

Crawford
10.2021 - Current

Manager of Operations

JG Cleaning
05.2020 - Current

Catastrophe Insurance Adjuster

RENFROE
05.2018 - Current

Associate in Science (A.S.) - Nursing

University of Texas @Brownsville

Insurance adjuster license - Insurance

Insurance adjuster school