Isabel Leyva Romo

- Handle cash, credit, or check transactions with customers

• Scan goods and collect payments
• Issue change, receipts, refunds, or tickets
• Redeem stamps and coupons
• Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change
• Resolve customer complaints, guide them, and provide relevant information
• Provide excellent customer service to ensure satisfaction

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

• Prepares dining room for guests by cleaning and clothing tables, setting decorations, service plates, and utensils.
• Protects the establishment and guests by adhering to sanitation and safety policies.
• Maintains menu presentation by keeping menus clean, replacing damaged or soiled pages, and cleaning chalkboards.
• Supports waitstaff by setting up and replenishing condiment stands and busser stations.
• Closes dining facility by cleaning chairs and tables, sweeping and vacuuming floors, and removing trash from the facility.
• Enhances organization reputation by accepting ownership for accomplishing new and different requests.

- Handle cash, credit, or check transactions with customers

• Scan goods and collect payments
• Issue change, receipts, refunds, or tickets
• Redeem stamps and coupons
• Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change
• Resolve customer complaints, guide them, and provide relevant information
• Provide excellent customer service to ensure satisfaction