Isabel Llamas
Cincinnati,OH
Summary
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
4
4
years of professional experience
Work History
Restaurant Hostess
La Cabanita
Mount Gilead, OH
07.2022 - Current
- Monitored dining room activity to ensure all guests were receiving optimal service.
- Greeted customers and escorted them to their tables.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
- Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
Cashier
La Cabanita
Mount Gilead, OH
05.2021 - Current
- Assisted customers over the phone regarding store operations, product information and order placement.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Issued receipts, refunds, credits or change due to customers.
- Built and maintained productive relationships with employees.
- Answered customer questions and provided store information.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Processed sales transactions to prevent long customer wait times.
Education
University of Cincinnati
Cincinnati, OH05-2029
Some College (No Degree) -
North Central State College
MansfieldSome College (No Degree) -
Hocking College
Nelsonville, OHSkills
- Dining room management
- Dining crew workflow optimization
- Relationship building
- Problem-solving
- Customer service
- Assertiveness
- Conflict resolution
- Price memorization
- Strong multitasking
- Team collaboration
- Judgment and decision making
- Handling complaints
Affiliations
- Formally part of Leo Club which is a community service based club and put in over 100 hrs of community service.
- Babysat multiple children and still have a good relationship with them
- Part of a jazz band and put in over 50 hrs of practice.
Languages
Spanish
Native/ Bilingual
Timeline
Restaurant Hostess
La Cabanita
07.2022 - Current
Cashier
La Cabanita
05.2021 - Current
University of Cincinnati
Some College (No Degree) -
North Central State College
Some College (No Degree) -
Hocking College
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