Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Isabel Marin

Elko,NV

Summary

I am a bilingual individual knowledgeable of multiple, useful techniques based off of my previous jobs. I have a proven track record of completing jobs on time and under budget. I am seeking to maintain a full-time position that offers professional challenges, utilizing interpersonal skills, excellent time management and problem-solving skills. I am organized and dependable candidate successful at managing multiple priorities with a positive attitude. I also have a willingness to take on added responsibilities to meet team goals!

Overview

16
16
years of professional experience

Work History

Automotive Technician

Collision Auto Body
05.2024 - Current

I am currently in charge of assembling cars that have had body work done by myself or my superior. Once a vehicle is assigned to me, it is my responsibility to carry out the project to completion.

It is up to me to decide wether the project is up to the shops high standards to be able to deliver it to the customer within the appropriate time line.

  • Collaborated with team members to streamline workflow and enhance repair efficiency.
  • Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
  • Replaced damaged, missing, or defective parts with new and refurbished components.

Automotive Technician

Top Gun Collision Center
08.2023 - 05.2024
  • Boosted team morale and productivity by actively participating in staff training, sharing knowledge and skills with coworkers.
  • Streamlined work processes through effective collaboration with other technicians, resulting in faster turnaround times for customer vehicles.
  • Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Tested newly installed equipment to determine proper functionality and compliance with regulations.
  • I learned so much from this job and will continue to use the information I learned to exceed in future job opportunities.

Customer Service Representative

Hometown Solutions Insurance, Inc
02.2023 - 08.2023
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Processed customer service orders promptly to increase customer satisfaction.
  • Followed up with customers about resolved issues to maintain high standards of customer service.
  • Educated customers about billing, payment processing and support policies and procedures.
  • Trained staff on operating procedures and company services.

Automotive Paint Technician

Collision Auto Body
01.2020 - 01.2023
  • Maintained optimal stock levels of inventory to guarantee timely availability of products.
  • Used surface preparation and painting techniques to paint surfaces of cars, trucks and fleet vans.
  • Removed rust and other debris from surfaces to paint and fill cavities and dents using sandpaper, wire brush and body fillers and applicators.
  • Mixed and thinned paints and other coatings to specified colors and consistency using viscometers and mixing equipment.
  • Operated tools, equipment and machinery according to prescribed safety procedures.
  • Performed routine maintenance and repairs using hand and power tools to maximize reliability.
  • Prepared logs on each repair and maintained customer records for each job.

CNA

Highland Manor Nursing Home
01.2018 - 01.2020
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.

Wildland Firefighter

BLM
05.2016 - 08.2018
  • Cut and cleared brush and dug trenches to create fire lines using axes, chainsaws or shovels.
  • Patrolled burnt areas after fires to locate and eliminate hot spots that could flare or rekindle.
  • Established water supplies, connected hoses, and directed water onto fires.
  • Acted quickly to contain hazardous chemicals likely to catch fire, leak or spill.
  • Oversaw equipment and vehicle upkeep to maintain emergency readiness.

Food Server

Telescope Lanes
01.2010 - 04.2016
  • Cultivated warm relationships with regular customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Elevated customer satisfaction through followup and enthusiastic customer service.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Organized and replenished supplies at food stations to optimize team performance.
  • Kept register accurate through correct billing, payment processing and cash management practices.

Education

High School Diploma -

Elko High School
Elko, NV
06.2016

Skills

  • Customer Satisfaction
  • Complex Problem-Solving
  • Stock Replenishment
  • Materials Storage
  • Active Listening
  • Daily Status Reports
  • Advanced Troubleshooting
  • Accurate Measurements
  • Social Perceptiveness
  • Safe Work Practices
  • Service Documentation
  • Attention to detail
  • Safety awareness
  • Valid Driver's license
  • Customer service

Languages

Spanish
Native or Bilingual

Timeline

Automotive Technician

Collision Auto Body
05.2024 - Current

Automotive Technician

Top Gun Collision Center
08.2023 - 05.2024

Customer Service Representative

Hometown Solutions Insurance, Inc
02.2023 - 08.2023

Automotive Paint Technician

Collision Auto Body
01.2020 - 01.2023

CNA

Highland Manor Nursing Home
01.2018 - 01.2020

Wildland Firefighter

BLM
05.2016 - 08.2018

Food Server

Telescope Lanes
01.2010 - 04.2016

High School Diploma -

Elko High School