Isabel Medina
Public Partnerships, PPL
NEWYORK,NY
1
Certification
19
years of professional experience
Compassionate Personal Care Assistant enhancing client well-being through effective communication and collaboration with healthcare professionals. Delivered operational efficiency and timely deliveries in Logistics and Transportation Management by fostering team collaboration and adapting to changing demands. Maintained sanitary environments through effective cleaning techniques and strong teamwork.
Work History
Personal Care Assistant
1 Year 6 Months- Provided personal care services to enhance clients' daily living activities and overall well-being.
- Assisted clients with mobility, ensuring safety and comfort during daily routines.
- Developed strong relationships with clients, fostering trust and open communication channels.
- Assisted with daily living activities, running errands, and household chores.
Teacher's Assistant
2 Years 7 Months- Assisted teachers in implementing lesson plans and managing student behavior effectively.
- Fostered positive relationships with children, enhancing their social and emotional development.
- Collaborated with staff to create a nurturing and inclusive environment for students.
- Supported classroom activities by preparing materials and organizing learning spaces.
- Engaged parents through regular communication about children's progress and activities.
Warehouse Dispatcher
13 Years 8 Months- Utilized dispatch software to track shipments and optimize routing efficiency.
- Coordinated logistics for timely delivery of wine and liquor orders.
- Communicated effectively with drivers to address issues and enhance service quality.
- Utilized dispatch software to enter customer orders, deliveries and receipts.
- Answered phone calls and responded to customer emails.
Education
Associate of Occupational Studies - massage therapy
GED
Skills
Customer service
CPR certified
English/Spanish fluency
Swedish massage
Stress relief massage
Reflexology techniques
HIPAA compliance
Medical billing
Insurance coding (ICD-9 and CPT)
Certification
- CMT - Certified Massage Therapist
- CPC - Certified Professional Coder
Timeline
Personal Care Assistant
Public Partnerships, PPL
03.2025 - CurrentRead More
Teacher's Assistant
Rena Childcare
10.2023 - 05.2026Read More
Warehouse Dispatcher
Zachys Wine & Liquor Inc.
10.2007 - 06.2021Read More
NY College of Health Professions
Associate of Occupational Studies from massage therapy
Read More
Brandeis HS
GED
Read More