Isabel Mendoza

• Set up, rate, dispatch, and monitor all movements in accordance with organizational policy and customer requirements
• Send standardized reports to customers and management and provide updates on all relevant plans
• Monitor, record, analyze and report on activities, trends, results, and recommendations relating to operations
• Investigate, plan, and implement strategically effective and relevant transport methods to meet the needs of the organization and its suppliers
• Track, process, follow up, and file Driver/Owner Operator paperwork, PARS, PAPS, Customs Cargo Control Documents, trip reports, and logbooks

• Empowered Amazon DSP's, FedEx ISP's, and regional carriers with operation support

• Facilitated launch support by overseeing vehicle rentals, insurance, device order/setup, procurement, onboarding, and introduction to process flows and metrics

• Monitored performance of operations to identify areas for improvement

• Presentation of audits and findings reports & fleet strategy planning

• Coordination of daily delivery routes and pickups

• Resolving transportation related issues and ensuring drivers are adhering to safety expectations and regulations

• Coordinated efficient routes to avoid delays and optimize schedules

• Completed deliveries on tight timetables to satisfy customer needs

• Inspected and maintained delivery vehicles regularly to keep in safe working order