Isabel Murdock
Kingston,RI
Summary
Versatile team member ready to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success, eager to learn more about skills and to advance professionally. Holds quality and teamwork in high esteem. Reliable Team Member with solid background meeting and exceeding production demands. Efficiently carries out physically demanding work by keeping supplies organized, following orders, and using industrial equipment to move loads. Inspects and repairs machines regularly for optimal performance.
Overview
4
4
years of professional experience
Work History
Sales Advisor
Edge Fitness Club
Warwick, RI
12.2024 - Current
- Analyzed competitor data to develop competitive pricing strategies.
- Performed cold calling to generate leads for prospective clients.
- Resolved customer complaints in a timely manner with empathy and understanding.
- Identified customer needs and tailored solutions accordingly.
- Provided customers with information on products and services available.
- Gathered customer feedback to improve sales strategies.
Team Member
Groundswell Cafe and Bakery
Tiverton, RI
06.2024 - 08.2025
- Greeted customers upon entering the store with friendly demeanor.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Collaborated with team members to maximize productivity and efficiency.
- Provided customer service support to ensure satisfaction.
- Answered phone calls regarding inquiries about products or services.
- Collaborated with team members to achieve daily goals.
- Maintained a clean and organized work area throughout shift.
- Operated cash registers to process payments from customers.
- Resolved customer issues promptly in a professional manner.
- Developed positive customer relationships through friendly greeting and excellent service.
- Worked hard to learn required tasks quickly to maximize performance.
Team Leader
Dunkin Donuts
Rehoboth, MA
02.2021 - 05.2024
- Maintained a positive work environment that promoted collaboration between team members.
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Motivated team members through recognition programs and performance-based incentives.
- Resolved customer complaints and issues promptly, ensuring high levels of satisfaction.
Education
Some College (No Degree) - Biology
University of Rhode Island
Kingston, RISkills
- Sales experience
- Coaching and mentoring
- Taking orders
- Customer engagement
- Willingness to learn
- Cleaning
- Cash handling
- Interactive communication skills
Languages
Spanish
Limited
Timeline
Sales Advisor
Edge Fitness Club
12.2024 - Current
Team Member
Groundswell Cafe and Bakery
06.2024 - 08.2025
Team Leader
Dunkin Donuts
02.2021 - 05.2024
Some College (No Degree) - Biology
University of Rhode Island
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