Summary
Overview
Work History
Education
Skills
Certification
Billing and Coding
Spanish
Languages
Timeline
Generic

ISABEL PERALES

San Antonio,TX

Summary

Driven Payroll Specialist and Operations Manager with a proven track record at Medical Enterprise Inc and United Medical Transports Inc. Excelled in payroll processing and operational management, enhancing customer satisfaction and team performance. Skilled in payroll administration and resolving personnel issues, demonstrating exceptional problem-solving and communication abilities .Operational services for Emts .Data entry for patients in the Medical Billing.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Payroll Specialist

Medical Enterprise Inc
01.2015 - 12.2022
  • Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
  • Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
  • Provided customer service to employees regarding payroll inquiries and issues.
  • Verified and submitted timekeeping information for accurate and efficient payroll processing.

Manager -Operatios

United Medical Transports Inc
01.2007 - 12.2020
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Ambulance ETA TIME
  • Ambulance credentials of EMTs

Education

BBA - Business

Sul Ross State University
Alpine Texas
05.1999

Associate of Arts -

Southwest Texas Junior College
Eagle Pass, TX
08.1997

GED -

Eagle Pass Independent School District
Eagle Pass, TX
08.1993

Skills

    Payroll Processing

    New hire processing

    Time sheet review

    Payroll Administration

    Operation Manager for Ambulance Transport

    Operational Management for personnel inside company duties

Certification

Billing and Coding Specialist

Billing and Coding

Kaplan College , San Antonio Texas . Billing and Coding  certified , Medicare coding for billing department.

Spanish

I born In Mexico , so my first language  is Spanish. I can handle all conversation in Spanish , also writes and reads 100%.

Languages

Spanish
Native or Bilingual

Timeline

Payroll Specialist

Medical Enterprise Inc
01.2015 - 12.2022

Manager -Operatios

United Medical Transports Inc
01.2007 - 12.2020

BBA - Business

Sul Ross State University

Associate of Arts -

Southwest Texas Junior College

GED -

Eagle Pass Independent School District
ISABEL PERALES