Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Isabel Perez

Columbus,Ohio

Summary

Enthusiastic Head Cashier with 3 years of experience helping customers complete transactions. Well-versed in fielding customer questions, providing recommendations and ringing up purchases on cash registers. Recognized for increasing sales by promoting current deals. Trustworthy and dedicated.

Overview

2
2
years of professional experience

Work History

Head Cashier

Lowes Home Improvment
08.2023 - Current
  • Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
  • Streamlined the checkout process for improved customer experience and reduced wait times.
  • Ensured accuracy in cash handling, minimizing discrepancies and maintaining balanced registers.
  • Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
  • Assisted customers with returns and exchanges, adhering to company policies while ensuring complete satisfaction.
  • Implemented loss prevention strategies by vigilantly monitoring transactions and identifying potential theft risks.
  • Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
  • Provided exceptional customer service by promptly resolving issues and fostering positive relationships with patrons.
  • Conducted regular audits of register tills, ensuring accuracy in daily cash counts and minimizing discrepancies.

92Y Unit Supply Specialist

Army National Gaurd
11.2022 - Current
  • Improved unit efficiency by maintaining accurate inventory records and promptly processing requests for supplies.
  • Enhanced readiness levels by ensuring timely distribution of equipment, clothing, and tools to unit personnel.
  • Reduced supply shortages with diligent monitoring of stock levels and proactive reorder recommendations.
  • Streamlined workflow, implementing an organized storage system for easy access to essential supplies.
  • Safeguarded sensitive materials through strict adherence to security protocols, mitigating potential risks or losses.
  • Managed hazardous materials in compliance with federal regulations, ensuring safe handling and disposal procedures were followed.

Cashier

Buckle
08.2022 - 01.2023
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Promoted store promotions and incentive programs to increase overall sales revenue.

Head Cashier

Giant Eagle
10.2021 - 06.2022
  • Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
  • Streamlined the checkout process for improved customer experience and reduced wait times.
  • Ensured accuracy in cash handling, minimizing discrepancies and maintaining balanced registers.
  • Mentored new cashiers, providing comprehensive training that resulted in increased productivity.

Education

Associate of Science - Social Sciences

Franklin University
Columbus, OH
09.2024

High School Diploma -

Mifflin High School
Columbus, OH
06.2022

Skills

  • Cash Reconciliation
  • Equipment Troubleshooting
  • Transaction Management
  • Training and Coaching
  • Refunds and Exchanges
  • Supply Restocking
  • Price Verification

Affiliations

  • ROTC

Timeline

Head Cashier

Lowes Home Improvment
08.2023 - Current

92Y Unit Supply Specialist

Army National Gaurd
11.2022 - Current

Cashier

Buckle
08.2022 - 01.2023

Head Cashier

Giant Eagle
10.2021 - 06.2022

Associate of Science - Social Sciences

Franklin University

High School Diploma -

Mifflin High School

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Isabel Perez