Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Isabel Perez

Isabel Perez

Las Vegas

Summary

Highly motivated and versatile professional with a Bachelor's degree in Management Information Systems and a strong background in customer service, hospitality, and technical consulting. Recognized for exceptional communication skills, quick adaptability, and the ability to deliver outstanding client experiences in dynamic environments. Fluent in English and Spanish, with a proven track record in managing customer interactions, ensuring satisfaction, and maintaining efficient operations.


Personable and upbeat with natural ability to create welcoming atmosphere for guests. Understands importance of timely service and effective communication, bringing skills in multitasking and customer interaction. Focused on delivering memorable experience that ensures customer satisfaction and repeat business.

Overview

4
4
years of professional experience

Work History

Cocktail Waitress

Echostage
08.2023 - 01.2025
  • Provide top-tier customer service in a high-energy nightlife setting, ensuring a positive experience for all clients and patrons
  • Efficiently set up and clean tables, handle cash and credit transactions with accuracy, and ensure all guests' needs are met promptly
  • Upsell tables and administer beverages in compliance with alcohol guidelines, contributing to overall sales and customer satisfaction

Systems Consultant Intern

ITADynamics
06.2023 - 09.2023
  • Developed proficiency in Microsoft Dynamics 365 Business Central through hands-on experience in documentation and data management
  • Strengthened communication skills through phone support, guiding clients through technical inquiries and providing effective solutions
  • Enhanced computer literacy and understanding of business software systems, contributing to streamlined client operations

Systems Consultant Intern

ITADynamics
06.2022 - 07.2022

Systems Consultant Intern

ITADynamics
06.2021 - 08.2021

Medical Assistant

Butterfly Medical Spa
12.2022 - 04.2023
  • Managed front-desk operations, including client check-ins, medical records management, and scheduling
  • Cultivated strong client relationships, ensuring a welcoming environment and addressing patient inquiries to achieve high satisfaction
  • Collaborated with team members to deliver a seamless customer experience, focusing on patient confidentiality and care

Education

Bachelor of Science - Management Information Systems

University of Maryland Global Campus
01.2024

Associate of Science - Business

Montgomery College
01.2022

Skills

  • Digital Marketing
  • Management Skills
  • Customer Service & Hospitality
  • Leadership
  • Strong multitasking
  • Energy and enthusiasm
  • Data management
  • Reliable team player

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Cocktail Waitress

Echostage
08.2023 - 01.2025

Systems Consultant Intern

ITADynamics
06.2023 - 09.2023

Medical Assistant

Butterfly Medical Spa
12.2022 - 04.2023

Systems Consultant Intern

ITADynamics
06.2022 - 07.2022

Systems Consultant Intern

ITADynamics
06.2021 - 08.2021

Bachelor of Science - Management Information Systems

University of Maryland Global Campus

Associate of Science - Business

Montgomery College
Isabel Perez