Summary
Overview
Work History
Education
Skills
Timeline
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Isabel Raines

Miami,FL

Summary

Adept at multitasking and exceptional customer service, I excelled at Papas Raw Bar by managing high-volume dining and streamlining service delivery, enhancing guest engagement. Skilled in cash handling and beverage preparation, I significantly contributed to efficient operations and customer loyalty, showcasing a strong work ethic and memory retention without relying on numerical data. Dependable bartender successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Motivated bartender with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

4
4
years of professional experience

Work History

Server/ Bartender

Papas Raw Bar
04.2022 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Bartender

Louie's Bar
06.2021 - 03.2022
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.

Bartender

Paz Bar
08.2020 - 05.2021
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.

Education

Bachelor of Science - Physical Therapy (Pre-Physical Therapy)

Ferris State University
Big Rapids, MI

High School Diploma -

Mason County Central H.S.
Scottville, MI
05.2016

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • Memory retention
  • High-volume dining
  • Sales Techniques
  • Beverage Preparation

Timeline

Server/ Bartender

Papas Raw Bar
04.2022 - Current

Bartender

Louie's Bar
06.2021 - 03.2022

Bartender

Paz Bar
08.2020 - 05.2021

Bachelor of Science - Physical Therapy (Pre-Physical Therapy)

Ferris State University

High School Diploma -

Mason County Central H.S.

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Isabel Raines