Isabel R. Chavez
San Antonio,TX
Summary
I am a hardworking person, always looking to expand my knowledge to help me succeed. I am familiar with using google and microsoft. Leadership and helping others is something I take pride in and enjoy.
I am also very creative and use critical thinking in every aspect.
Overview
5
5
years of professional experience
Work History
Life Insurance Agent
Primerica
San Antonio, TX
10.2024 - Current
- Conducted comprehensive needs analysis to tailor life insurance solutions for clients.
- Educated clients on policy options, coverage details, and benefits to facilitate informed decisions.
- Developed strong client relationships through ongoing support and effective communication strategies.
- Assisted in managing client accounts, ensuring accurate documentation and timely policy updates.
Behavior Technician
Shapiro Educational & Behavioral Consultants
Fitchburg, MA
06.2023 - 02.2024
- Develop a unique plan to improve the lives of children and young adults with Autism Spectrum Diagnoses.
- Listening to the children we work with, their families, and other trusted providers
- Working one on one with each client
- Data taking on each client
- Provide evidence based support on the principles of ABA
- Collect data on communication, social, leisure, vocational, and executive functioning skills
Customer Service Representative
Regional Home Care
Leominster, MA
11.2022 - 06.2023
- Returns Specialists’ focus on the aspect of customer care that deals with returned items
- Process refunds in a timely manner and take care of replacing damaged or faulty products
- Tasked with data entry and filing forms, or performing tasks to support customer service as needed
- Processing Customer return packages
- Return documentation
- Troubleshooting
- Vendor communication
Line Cook/ Cashier
Dairy Queen
Leominster, MA
11.2021 - 05.2022
- Work as a team member to assure constant and consistent quality, service, cleanliness, and value to each customer.
- Communicate clearly, quickly and politely with co-workers to ensure correct order is served to the customers.
- Quickly and accurately prepares food products following restaurant, health and safety standards and procedures quickly and accurately.
Merchandise Associate
HomeGoods
Leominster, MA
10.2020 - 11.2021
- Role models established customer experience practices with internal and external customers
- Supports and embodies a positive store culture through honesty, integrity, and respect
- Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
- Provides and accepts ongoing recognition and constructive feedback
Education
High School Diploma - Health occupations
Montachusett Regional Vocational Technical High School
Fitchburg, MA01.2022
Skills
- Communication with team members
- Problem solving
- Adaptability
- Building relationships
- Client service
- Computer Proficiency ( microsoft , excel, software dev, etc)
- Client account management
- Team training and development
- Continuing education
- Appointment scheduling
- Client education
Timeline
Life Insurance Agent
Primerica
10.2024 - Current
Behavior Technician
Shapiro Educational & Behavioral Consultants
06.2023 - 02.2024
Customer Service Representative
Regional Home Care
11.2022 - 06.2023
Line Cook/ Cashier
Dairy Queen
11.2021 - 05.2022
Merchandise Associate
HomeGoods
10.2020 - 11.2021
High School Diploma - Health occupations
Montachusett Regional Vocational Technical High School