Professional Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline

Isabel Rivera

NHECC
New Haven,CT
2
Languages
19
years of professional experience

Experienced with diplomatic representation and advocacy. Utilizes advanced communication techniques to build and sustain relationships. Track record of leveraging interpersonal skills to achieve organizational goals.

Work History

Parent Ambassador

2 Years 3 Months
NHECC | 07.2024 - Current
  • Engaged families to share early childhood resources and opportunities, serving as liaison to enhance awareness and access to local support services.
  • Assisted in planning NHECC events by coordinating logistics and resources.
  • Coordinated with organizations for participation in community events and outreach activities to strengthen local support networks.

Supervisor / Manager of the day / Cashier

4 Years 1 Month
KFC | 10.2015 - 11.2019
  • Assisted Restaurant General Manager with daily operations
  • Communicate shift priorities, goals and results with team members.
  • Trained crew members on operational procedures.
  • Guided guests in meal selection and verified order accuracy to improve customer satisfaction.
  • Executed cash handling procedures to ensure accurate and balanced cash till.
  • Follow all KFC standards and procedures to fulfill orders.

Assembler

1 Year 2 Months
Honeywell | 08.2013 - 10.2014
  • Managed the work station.
  • Set up and monitored production processes to uphold safety and efficiency standards.
  • Contributed to continuous improvement initiatives, focusing on safety, production, and quality enhancements.

Quality Assurance / Packer

4 Years 3 Months
Otis Spunkmeyer | 04.2008 - 07.2012
  • Monitored and inspected the company's products.
  • Identify product defects or potential issues and determine what to do to resolve the issue.
  • Documented quality assurance activities and compiled audit reports to support continuous improvement.
  • Packaged bakery, bread, and pastries carefully and sanitarily according to wholesale customer orders.

Education

High School

Miguel Meléndez Muñoz, Cayey, Puerto Rico | Cayey, Puerto Rico | 05-2005

Skills

Community Outreach
Community Engagement
Customer Service
Communication
Organizational Skills
Team Work
Leadership
Problem Solving Skills
Cash Handling
Basic Computer Skills

LANGUAGES

Spanish
English

Timeline

Parent Ambassador

NHECC
07.2024 - CurrentRead More

Supervisor / Manager of the day / Cashier

KFC
10.2015 - 11.2019Read More

Assembler

Honeywell
08.2013 - 10.2014Read More

Quality Assurance / Packer

Otis Spunkmeyer
04.2008 - 07.2012Read More

Miguel Meléndez Muñoz, Cayey, Puerto Rico

High School
Read More
Isabel Rivera