Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
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Isabel Saldana

Colorado Springs,CO

Summary

Experienced with implementing behavior intervention plans to support client development. Utilizes data collection and analysis to inform strategies and improve outcomes. Track record of effective communication with clients and team members to achieve therapeutic goals.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Registered Behavior Technician (RBT)

BrightPath Behavior ABA Clinic
01.2025 - Current
  • Implement individualized ABA therapy programs under supervision of a BCBA.
  • Collect and record accurate behavioral data to monitor progress.
  • Support children in developing communication, social, and daily living skills.

Paraprofessional

Widefield School District 3
02.2024 - 12.2024
  • Supported classroom management by fostering positive relationships and encouraging student engagement.
  • Adapted instructional materials to meet varying student abilities, enhancing learning outcomes.
  • Provided one-on-one support to students, promoting independence and self-advocacy skills.
  • Developed behavioral intervention plans in partnership with educators to address specific challenges.
  • Trained and mentored new paraprofessionals, sharing best practices for effective classroom support.
  • Collaborated with educational staff to monitor student progress and adjust strategies as needed.

Caregiver

Private Care
01.2024 - 12.2024
  • Provided daily living assistance including meal preparation, personal hygiene, and mobility support.
  • Offered emotional support and companionship to improve quality of life.
  • Maintained a safe and clean environment for client.

Site Director

KinderCare Learning Centers
01.2023 - 01.2024
  • Led operational strategies to enhance site efficiency and productivity.
  • Directed staff training and development initiatives, fostering team growth and performance.
  • Implemented quality control processes, ensuring compliance with industry standards and regulations.
  • Optimized resource allocation, effectively managing budgets and reducing operational costs.

Call Center Representative

OJAFS (Ohio Jobs and Family Services)
06.2021 - 07.2021
  • Documented interactions using CRM software, maintaining detailed records for compliance and follow-up actions.
  • Trained new team members on call handling procedures and customer service protocols.
  • Developed process improvements that enhanced response times and client satisfaction ratings.
  • Collaborated with cross-functional teams to address complex client inquiries effectively.

Call Center Representative

Conversion Calls (Colorado Unemployment)
01.2021 - 06.2021
  • Monitored performance metrics, identifying trends to recommend actionable solutions for efficiency gains.
  • Led team meetings to review goals, share best practices, and promote a supportive work environment.
  • Managed high call volumes while providing exceptional customer support and maintaining professional composure.

Teacher’s Assistant

Queen Palmer Elementary
11.2020 - 02.2021
  • Work as a teacher’s assistant for Pre-K

Call Center Representative

Randstad
08.2019 - 02.2020
  • I was an in-home representative, and would answers calls and assist customers who were having issues with their whirlpool appliances along with many others
  • I was in-home representative for the unemployment office of Colorado and Ohio

Sales Representative

Harris Jewelry
05.2019 - 08.2019
  • Worked in sales and relied off of commission by sailing jewelry to our service members

Teacher Assistant

The Youth Academy
08.2018 - 02.2019
  • I help children with curriculum work with infants to 6-year old, assist teacher with children

Attractions Cast Member

Disneyland California Adventures
06.2018 - 08.2018
  • I would operate ride attractions. And work parades. Very well at learning quickly and customer service

Cashier

Panera Bread
01.2018 - 07.2018
  • Managing and operating machinery while guest would aboard the attraction
  • Comprehensive skills to not only speak with adults but with children of all ages
  • Ensured the guest safety while maintaining the proper show

Cashier

Panera Bread
11.2017 - 07.2018
  • With comprehensive knowledge in providing a hundred percent customer service

Cashier

Wendy's Restaurant
08.2015 - 12.2015
  • An unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues and win customer loyalty.
  • Strategic-relationship/partnership-building skills listen attentively, solve problems creatively, and use tact and diplomacy to find common ground and achieve win-win outcomes.
  • Worked 40 hours per week

Education

Bachelor’s - Children’s Education

Liberty University
05-2024

High School - undefined

Northeast High School
Clarksville, TN
01.2017

Skills

  • Applied behavior analysis
  • Social skills development
  • Discrete trial training
  • Token economy systems

Certification

Registered Behavior Technician (RBT) Certification

Additional Information

  • Conversationally and technically proficient in reading, writing and comprehending English
  • Proficient in MS Office Suite; keen ability to utilize different computer systems and programs
  • Utilized strong organizational and time management skills to creatively manage organizational assets and resources to accomplish projects ahead of schedule
  • Displays strong work ethic and self-motivation in the accomplishment of daily tasks that other co-workers can emulate
  • Successfully accomplished projects from upper level management despite working in a fast-paced, ever-changing, austere and stressful work environment
  • Excellent written and oral communication skills; unique ability to disseminate complex and conceptual messages among team members with complete comprehension despite differing viewpoints
  • Very well-known with Microsoft and Computer Programs

Timeline

Registered Behavior Technician (RBT)

BrightPath Behavior ABA Clinic
01.2025 - Current

Paraprofessional

Widefield School District 3
02.2024 - 12.2024

Caregiver

Private Care
01.2024 - 12.2024

Site Director

KinderCare Learning Centers
01.2023 - 01.2024

Call Center Representative

OJAFS (Ohio Jobs and Family Services)
06.2021 - 07.2021

Call Center Representative

Conversion Calls (Colorado Unemployment)
01.2021 - 06.2021

Teacher’s Assistant

Queen Palmer Elementary
11.2020 - 02.2021

Call Center Representative

Randstad
08.2019 - 02.2020

Sales Representative

Harris Jewelry
05.2019 - 08.2019

Teacher Assistant

The Youth Academy
08.2018 - 02.2019

Attractions Cast Member

Disneyland California Adventures
06.2018 - 08.2018

Cashier

Panera Bread
01.2018 - 07.2018

Cashier

Panera Bread
11.2017 - 07.2018

Cashier

Wendy's Restaurant
08.2015 - 12.2015

High School - undefined

Northeast High School

Bachelor’s - Children’s Education

Liberty University