Isabel Sandoval
Kissimmee,United States
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
10
10
years of professional experience
Work History
Medical Assistant
Rivas Digestive
11.2021 - 06.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Prepared lab specimens for diagnostic evaluation.
- Oriented and trained new staff on proper procedures and policies.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
Office Manager/Senior Executive Administrative Assistant
Lumenno International
02.2018 - 01.2021
- Completed quarterly employee performance evaluations to identify deficiencies, and recommend improvement strategies
- Oversaw office financial management and payroll administration
- Managed financial documentations such as expense reports and invoices
- Distributed company correspondence, including memos and updates to reinforce and apprise departments and divisions of corporate objectives and developments
- Ensured that all operations met federal and state laws
- Isabel Sandoval - page 1
- Responsible for scheduling and organizing complex activities such as meetings, travel arrangements, conferences, and department activities for 3 CEOS and 3 Vice-Presidents
- Worked closely with auditors during review process, providing clerical support and completing assigned tasks
- Daily use of Microsoft Office (Word, Excel, PowerPoint, Outlook) to complete tasks throughout the day
- Kept up to date with clients information, sales, and promotions
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives
- Maintained and created an office environment, where each individual employee felt comfortable, and increased their productivity
- Personal vacation planner
Personal Assistant
Center For Foot Surgery
04.2014 - 02.2018
- Answered inbound calls to assist clients and maintain the scheduling for multiple doctors
- Data entry of client information and filing paperwork
- Assisted with new patients to the rooms and took first time information
- Made outbound calls to pharmacy's to call in prescriptions for patients
- Prepared the rooms with the necessary equipment/tools
- Understand the patients visit with detail in order to educate the doctor prior to them seeing the patients
- Checked insurances to see eligibility for different procedures
- Handled incoming and outgoing correspondence, including mail, e-mail and faxes
- Organized personal and professional calendars
- Tracked expenses and documented records using QuickBooks
- Purchased supplies to meet operational and daily needs
- Assisted the doctor with their clients when needed.
Personal Assistant and Receptionist
Dr. Pinchinat, Psychiatric Office
03.2013 - 04.2014
- Front desk in a pressurized environment with proven computer skills and knowledge of medical terminology and medications
- Maintained and completed multiple task efficiently and accurately in a quick moving environment
- Compiled and produced documents and reports and filed, copied or faxed required papers to appropriate parties
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and organized to offer positive first impression to every visitor
- Answered inbound calls to assist clients and maintain the scheduling
- Processed outbound calls to hospitals to discuss discharged clients and called pharmacies to call in prescriptions
- Checked eligibility and benefits of the insurance
- Organized and kept up to date with client's charts and information
- Data entry of client information and medical records into programs
- Sorted and distributed business correspondence to correct department and staff members.
Education
Podiatry Medical Assistant -
FPMA
Orlando01.2017
Diploma -
Cypress Bay High School
2014
Skills
- Therapeutic Procedures
- Customer Relationship Management
- Equipment and Instrument Sterilization
- Customer Service
- Medical Records Management
- Vital Sign Monitoring
Languages
Spanish
Native or Bilingual
Timeline
Medical Assistant
Rivas Digestive
11.2021 - 06.2023
Office Manager/Senior Executive Administrative Assistant
Lumenno International
02.2018 - 01.2021
Personal Assistant
Center For Foot Surgery
04.2014 - 02.2018
Personal Assistant and Receptionist
Dr. Pinchinat, Psychiatric Office
03.2013 - 04.2014
Podiatry Medical Assistant -
FPMA
Diploma -
Cypress Bay High School
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