Summary
Overview
Work History
Education
Skills
Timeline
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Isabel Scott

Norwood,MA

Summary

I strive to become an attentive, very professional waitress this summer. My knowledge and experience with fine dining and customer service will ensure everyone has excellent dining experience. I have been in college at the University of Denver this past year and am back home ready to use the skills I have obtained at college for the workforce. I have great salesmanship, listening skills,a and dedication for a new start this summer.

Overview

4
4
years of professional experience

Work History

Hostess

The Palm In Boston
04.2022 - 09.2022
  • Greeted customers positively upon arrival and provided menus while walking them professionally to the correct seating.
  • During my shift I would take reservations and to-go orders by phone and in person.
  • Answered customer questions about hours, seating, menu information, and was always apologetic when informing customers about the wait times.
  • Supported servers, and commentated efficiently. I also helped out food runners, and bussers with keeping dining area ready for every guest.
  • Took care of coat check, music, lighting, and rolled up silverware before each shift.
  • Always showed up to work prepared in uniform, and was never late for a shift.

Dunkin Crew Member

Kalven
03.2021 - 02.2022
  • Working a Dunkin for a year has left me with many skills I still apply to my day to day life today.
  • I learned how to operate a POS (point of service) system, and am very comfortable learning how to operate other services to put in food orders.
  • I memorized the price, ingredients, and how to make over 100 different items on the menu, including seasonal items.
  • Worked very well with other crew members as a team, especially during food rushes.
  • Cleaned every section of the store every night, and always remembered to prepare the food or any other essential items we needed for the next day.
  • Gained customer service skills which taught me how to handle conflict in an orderly and respectful fashion, always satisfying the customer.
  • I was able to create bonds with customers that prompted them to return and become regular customers for the establishment.

Babysitter

Gracie Fallettie
01.2019 - 05.2020
  • Handled every responsibility for two young kids for 8+ hours a day.
  • Formed sincere and respectful bonds with every individual associated with the family.
  • Kept two young kids constantly entertained by Playing games and reading books.
  • Always communicated respectfully and positively towards children and family members.
  • Organized and cleaned home after activities by picking up toys and straightening up the kitchen

Education

Some College (No Degree) - Criminology And Psychology

University of Denver
Denver, CO

Skills

  • Dining Customer Service
  • Beverage Preparation
  • Understands the POS System
  • Quick learner
  • Can easily manage stress/ work under pressure
  • Can work long hours

Timeline

Hostess

The Palm In Boston
04.2022 - 09.2022

Dunkin Crew Member

Kalven
03.2021 - 02.2022

Babysitter

Gracie Fallettie
01.2019 - 05.2020

Some College (No Degree) - Criminology And Psychology

University of Denver

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Isabel Scott