Summary
Overview
Work History
Education
Skills
Timeline
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Isabel Scott

Cincinnati,OH

Summary

Dynamic professional with a proven track record at High Five Salon, excelling in customer service and conflict resolution. Adept at leveraging data analysis and communication skills to enhance client satisfaction and operational efficiency. Successfully managed appointment logistics, ensuring seamless operations and fostering client loyalty through effective problem-solving strategies.

Overview

1
1
year of professional experience

Work History

Salon Coordinator

High Five Salon
Cincinnati, OH
10.2024 - Current
  • Managing daily operations and logistics within the salon
  • Supervising the appointment booking and cancellation schedules
  • Handling petty cash, POS system, and operational budgets
  • Tending to queries and reservations within the booking engine
  • Providing customer service, tending to the needs of returning and new clients
  • Resolving complaints and ensuring client satisfaction and loyalty

Internship

Total Quality Logistics
Eastgate, OH
05.2024 - 08.2024
  • Client Acquisition and Relationship Management: Developing and maintaining relationships with clients (shippers) to secure business and provide transportation solutions
  • Sales and Business Development: Cold calling and networking to identify and close business opportunities, building a book of business from scratch
  • Problem-Solving: Addressing and resolving any issues related to shipments, such as delays, damaged goods, or routing problems
  • Data and Record Management: Maintaining accurate records of shipments, contracts, and communications for compliance and reporting purposes

Internship

Orange Wave Acquisitions
Cincinnati, OH
01.2024 - 04.2024
  • Led multi-channel fundraising campaigns, incorporating direct mail, email marketing, social media, events, and donor stewardship programs
  • Achieved fundraising goals and exceeded targets, raising over 20k in support of critical programs and initiatives for non-profit organization Doctors Without Borders
  • Implemented data-driven approaches to optimize fundraising efforts, analyzing campaign performance metrics and adapting strategies for maximum impact

Education

BBA - Marketing

University of Cincinnati, Lindner College of Business
Cincinnati, OH
05-2026

Skills

  • Excel
  • Access
  • Adobe Illustrator
  • Adobe Photoshop
  • Content creation
  • Social media campaign creation
  • Data analysis
  • Time management
  • Adaptability
  • Problem-solving
  • Communication
  • Leadership
  • Customer service
  • Confidence

Timeline

Salon Coordinator

High Five Salon
10.2024 - Current

Internship

Total Quality Logistics
05.2024 - 08.2024

Internship

Orange Wave Acquisitions
01.2024 - 04.2024

BBA - Marketing

University of Cincinnati, Lindner College of Business

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Isabel Scott