Isabel Silva
Pacoima,CA
Summary
Organized, dependable, and results-driven professional successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Site Coordinator
Cross Country Staffing
09.2022 - 08.2023
- Provided the highest caliber of customer service to home care workers and client.
- Input and maintained all communication with client and home care workers in Axis Care.
- Enhanced team productivity through effective scheduling, resource allocation, and progress tracking.
- Increased client satisfaction levels through consistent delivery of high-quality results within agreed-upon deadlines.
- Maintained a safe and productive work environment by enforcing strict adherence to safety guidelines, promptly addressing any hazards or non-compliance incidents.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Marketing Coordinator
Alternative Herbal Health Services
01.2021 - 08.2022
- Coordinated and designed marketing emails to support campaign activity.
- Designed and coordinated brochures, fliers and direct mail pieces.
- Collected necessary information from clients pertaining to proposed campaigns.
- Proposed internal and external ideas and initiatives to help promote general awareness of company brand.
- Tracked product line sales and costs by analyzing sales, expenses and new business data.
- Collaborated with marketing manager to plan out campaign strategies, time tables and guidelines.
- Delivered administrative support services to improve marketing efforts.
- Facilitated meetings and training sessions on and off-site.
- Organized marketing initiatives through internal and external channels to coordinate deliverables and meet deadlines.
- Tracked analytics for social channels, web traffic and email campaigns.
- Updated and created new templates for social media graphics, posts and press releases.
Education
High School Diploma -
Options For Youth
Sylmar, CA02.2014
Skills
- Relationship Building
- Client Relations
- Customer Service
- Staff Supervision
- Staff Scheduling
- Bilingual (Spanish speaking)
- Detail-Oriented
- Cross-departmental Alignment
- Deadline Driven
- Time Management
- Event Planning
- Research and Development
- Product Promotion
- Decision Making
- Microsoft Office
Timeline
Site Coordinator
Cross Country Staffing
09.2022 - 08.2023
Marketing Coordinator
Alternative Herbal Health Services
01.2021 - 08.2022
High School Diploma -
Options For Youth