Natasha Morris
Grand Rapids
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
10
10
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Site Coordinator
Aramark
Grand Rapids
03.2025 - Current
- Coordinated daily operations and schedules for multiple service teams.
- Managed vendor relationships to ensure quality service delivery.
- Oversaw compliance with health and safety regulations on-site.
- Facilitated communication between clients and service teams to address concerns.
- Organized inventory management and supply ordering for site needs.
- Managed event staff scheduling and coordination to ensure continuous coverage.
- Managed site inventory, ordering supplies as necessary to avoid project delays.
Contract Manager
ENVIRO - CLEAN
Grand Rapids
06.2024 - 02.2025
- My position I supervise and train 25+ employee's in multiple locations.
- As I visit and evaluate each of the locations with employees, scheduling, complete budget on a daily and weekly basis.
- Pitched in to help with office tasks during busy periods and staff absences.
- Worked with management team to improve workflows and eliminate unnecessary tasks.
- Planned and controlled budgets for contracts, equipment and supplies.
- Established work procedures or schedules to organize daily work of administrative staff.
- Monitored office supplies to replenish needed inventory before depletion.
- Determined staffing requirements, interviewing, hiring and training new employees.
- Trained staff on contract interpretation and compliance requirements effectively.
- Monitored contract performance to identify risks and mitigate potential disputes.
- Accomplishments I started with the company at janitor level (6/2024), Assistant Manager (10/2024), Manager (2/2025).
- Managed contract negotiations with clients and vendors to ensure compliance.
CNA - Certified Nursing Assistant
Porter Hills Retirement Communities & Services
Lowell
12.2023 - 08.2024
- Monitored vital signs and reported changes to nursing staff promptly.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Reported changes in patient conditions to registered nurse or physician.
- Maintained a clean and safe environment for residents and staff.
- Collaborated with healthcare team to create personalized care plans.
- Provided emotional support and companionship to residents daily.
- Documented resident progress and care in electronic health records accurately.
- Participated in training sessions to improve caregiving skills and knowledge.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
Packing and Sorter
Amazon
Grand Rapids
05.2020 - 12.2023
- Sorted packages efficiently for timely distribution across fulfillment center.
- Operated scanning equipment to ensure accurate package tracking and identification.
- Adhered to safety protocols while handling packages of varying sizes and weights.
- Assisted in training new employees on sorting processes and equipment usage.
- Inspected items for damage, defects or discrepancies prior to sorting.
- Followed detailed instructions from supervisors in order to complete tasks accurately.
- Used smartphones and handheld devices to sort, scan and prepare orders.
CNA - Certified Nursing Assistant
Skilled Nursing Facility
Grand Rapids
10.2015 - 04.2021
- Assisted residents with daily living activities and personal care needs.
- Collaborated with healthcare team to create personalized care plans.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
Dispatcher/Manager
BearDown Logistics
Grand Rapids
03.2019 - 04.2020
- Coordinated daily dispatch operations to ensure timely deliveries.
- Scheduled routes using logistics software to optimize travel efficiency.
- Monitored vehicle locations to track progress and address issues.
- Supervised driver dispatching, route planning, and vehicle tracking for driving team.
- Arranged for repairs to restore service and schedules.
- Conducted interviews to assess candidate qualifications and fit for company culture.
- Assisted in employee recruitment, hiring and interview processes.
- Handled employee discipline and termination to address policy infractions.
Education
High school or equivalent - Medical Assistant
Dorsey School
Saginaw, MICertified Nursing Assistant -
Ruben Daniel's Lifelong Learning Center
Saginaw, MI 10.2002 - 01/2003
High School Diploma -
Arthur Hill High School
Saginaw, MI 08.1999 - 06.2002
Skills
- Warehouse management system
- Time management
- Quality control
- Communication skills
- Manufacturing
- Customer support
- Materials handling
- Management
- Microsoft Excel
- Clerical experience
Customer service
- Dispatching
- Pallet Jack
- Supervising experience
- Contract negotiation
- Risk management
- Workflow optimization
- Customer relationship management
- Staffing coordination
- Employee training
- Performance monitoring
- Effective communication
- Team leadership
- Problem solving
- Staff supervision
- Service quality standards
- Communications management
- Scheduling
- Inventory control
- Training and orientation
- Vendor relationship management
- Relationship building
- Professionalism
- Hiring and terminations
- Teamwork and collaboration
- Employee scheduling
- Inventory and supply oversight
- Facility maintenance
Certification
- Driver's License
- BLS Certification, 12/01/23, 12/31/25
- CPR Certification, 12/01/23, 12/31/25
- Nurse's License, 02/01/22, CRNA, MI
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Site Coordinator
Aramark
03.2025 - Current
Contract Manager
ENVIRO - CLEAN
06.2024 - 02.2025
CNA - Certified Nursing Assistant
Porter Hills Retirement Communities & Services
12.2023 - 08.2024
Packing and Sorter
Amazon
05.2020 - 12.2023
Dispatcher/Manager
BearDown Logistics
03.2019 - 04.2020
CNA - Certified Nursing Assistant
Skilled Nursing Facility
10.2015 - 04.2021
Certified Nursing Assistant -
Ruben Daniel's Lifelong Learning Center
10.2002 - 01/2003
High School Diploma -
Arthur Hill High School
08.1999 - 06.2002
High school or equivalent - Medical Assistant
Dorsey School